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Customer Service Administrative Assistant

Location:
Milwaukee, WI, 53227
Posted:
October 16, 2010

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Resume:

D iane M Kaltenbrun

***** * ****** **. #***

West Allis, WI 53227

414-***-****

abjbaj@r.postjobfree.com

SUM MARY

Over 5 years experience providing administrative support in medical and legal

environments. Dependable, hard working and punctual. Proven multi-tasking and

customer service skills. Demonstrated range of professional and communication skills.

Work well as a team player or independently.

Computer literate: M S Word, Excel, Windows and Data Ent ry.

RESPONSIB I L I T I ES AND ACCOMPL ISH MENTS

Server 2010-

Present

Applebee’s Hospitality Inc., West Allis, WI

• Responsible for seating people at the correct station.

• Taking food orders and using the Squir rel System to send orders to the kitchen.

• Take food out in a timely manner.

• Make sure all is complete and the patron is happy with all services.

• Cash out after shift is over.

Administrative Assistant 2006-2008

LasikPlus, Brookfield, WI

• Oversaw office communications on a daily basis, provided patient service and

schedule appointments.

• Processed purchase orders monthly, performed data entry and other miscellaneous

office organizational tasks.

• Trained new employee when started and exceeded all performance goals to make

bonus.

Paralegal 1998-2005

Kohn Law Fi rm S.C., M ilwaukee, WI

• Responsible for administering garnishments, replevins and other court documents.

• Processed accounts receivable including payments, review and follow-up.

• Engaged in company audits for end of year.

• Performed bank reconciliations and statements for over 20 clients.

E DUCAT ION/TRAI N I NG

Waukesha County Technical College, Pewaukee, WI

2008

Received certificate for Word, Excel, and Windows

CPR Certified (sponsored by LasikPlus)

American Red Cross of M ilwaukee, M ilwaukee, WI Certificate

Volunteer with the Red Cross of M i lwaukee during the f lood disaster in M ilwaukee and

enrolled in continuing classes to become a Client Service Representative.

West M ilwaukee H igh School, West M ilwaukee, WI

H.S. Diploma



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