Miracle Wilson

**** **** ****** ******

Milwaukee, WI 53225

414-***-**** begin_of_the_skype_highlightingend_of_the_skype_high

Objective: To obtain a position where I can utilize my clerical and customer service skills to grow within an

organization.

Highlight of Skills:

Proficient in Microsoft Office and Internet. Outstanding customer service skills, excellent communication skills, and

telephone skills. Detailed oriented with precise record keeping skills. Ability to follow both written and verbal

instructions. Self disciplined with dependable time management skills.

Experience:

Pizza Way Inc. Milwaukee, WI

Customer Service Representative 08/07- 09/2010

Interface directly with customers to provide assistance and resolve problems. Attend to problems or complaints from

customers in person, on the telephone or by written correspondence Calculate, balance, and reconcile cash drawers,

cash receipt records and Maintained Cooperative working relationships with

Co-workers and supervisors.

Home Depot Milwaukee, WI

Cashier 06/06 - 07/07

Greeting Customers in person accomplish the merchandising and cashiering. Expert in cash handling and handling

customers excellently. Deal with the payment collection and inquires. Provide members with receipts for payments

presented at the counter. Issue the bills and keypunch the payments receipts. Handle the receiving and process the

addresses. Answer the questions of customers and resolve them on time.

Wal-mart Milwaukee, WI

Cashier 01/05 - 12/05

Greeted Customers worked with new customers in the development of new accounts and the implementation of new

systems. Assisted in the development of new policies and procedures. Assisted in the training of new customer service

representatives and associates. Performed market research surveys on customer needs and requirements balanced a

cash draw at the beginning and ends of my shifts for cash accuracy.

Education:

Midwest Theological Institute Milwaukee, Wisconsin

Diploma 2006

Rasmussen College Milwaukee, Wisconsin

Associates Degree Criminal Justice

01/2010 -Present

References: Available upon request

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