Denise Scoles

*** ********** *** ** *** ***

Bondurant, IA 50035 abjb9q@r.postjobfree.com

Phone: 319-***-****

EMPLOYMENT HISTORY:

April 2009

to

August 2010

August 2007

to

April 2009

April 2005

to

August 2007

Black Oak Farm Bondurant, IA

Thouroughbred Racehorse Groom

Black Oak Farm is a family owned thoroughbred racehorse breeding and

training facility. The horses trained at this facility run in races all

over the United States. This successful

equine center and trainer, Ray Tracy, is best known on their home track,

Prairie Meadows. Assisted trainer in all aspects of caring for a

thoroughbred racehorse including:

bathing, brushing, keeping mane trimmed, hoof care, leg care, feed,

water, clean stall, and walking horses on days they did not go to the

track.

Prepared and walked horse to the paddock for a race and cooled the

horse out after the race.

Saddled the horse for the jockey during training.

Iowa Health Physicians, United Medical Park Clinic Waterloo, IA

Certified Medical Assistant/Triage Nurse

Iowa Heath Physicians and Clinics is a $235.9 million health care system

that is located throughout Iowa. IHP United Medical Park Clinic employed 5

full-time doctors and examined over 100 patients per day. As a triage

nurse, I gained experience by working with each physician on a daily basis.

Escorted patients to examination room and gathered all confidential

medical information such as: vital signs, current and past medication

list, health histories and concerns about health concerns.

Contacted insurance carriers to obtain precertifications and referrals

for medications and testing not authorized by the patients insurance

plan.

Assisted physician with bone and muscle manipulation as well as minor

skin procedures which included: shave, punch, excisional and incisional

biopsies.

Collaborated with medical staff and pharmaceutical representatives to

maintain and distribute sample medication.

Managed incoming and outgoing phone calls to assist patients with

medication refills, health concerns, and test results prior to the

scheduled appointment.

Educated patients to promote a positive healthy lifestyle.

Performed and recorded a variety of routine laboratory procedures such

as: venipuncture and finger stick blood draw and testing, collecting

and processing urine specimens, rapid influenza antigen testing and

throat cultures.

John Deere Medical Group Waterloo, IA

Front Desk Representative

John Deere Medical Group now known as Greenhill Medical Group is a

privately owned medical clinic that specializes in family practice and

geriatric medicine. The average patient volume on a daily basis is 100

patients.

Registered new patients to include all necessary paperwork, insurance

information, and HIPPA privacy notice.

Checked patients in for their scheduled appointments as well as

assisted walk-in patients by consulting nursing staff for available

openings.

Successfully managed and balanced register and credit card transactions

collected from patients for present and past-due co-payments.

Assisted patients with medical screenings and follow-up appointments.

Answered multi-line phone and directed calls to the appropriate

department.

Scanned paper files into electronic medical records.

Performed outpatient ICD-9 coding.

EDUCATION:

2007 Kaplan University Cedar Falls, IA

Certification Certified Medical Assistant GPA: 3.7

2005 Hawkeye Community College Waterloo, IA

Diploma Medical Secretary GPA: 3.5

1991 Hawkeye Community College Waverly, IA

Diploma General Education Diploma

ACTIVITIES:

Assisted physician as sideline nurse for the University of

Northern Iowa girls soccer team,

2008 season.

Emergency response committee member for United Medical

Park, 8/07 - 4/09.

Celebration committee member for John Deere Medical Group,

4/05 - 8/07.

Organized and participated in a farewell party for the

soldiers of the 133rd Infantry Division before deploying

to Kosovo, 9/07.

Active participant in adopt a family through John Deere

Medical Group, 12/05.

Soccer Coach for the Cedar Valley Youth Soccer

Association, 3/01 - 10/07.

Organized and participated in a hat, coat, and mittens

drive for the local women shelter,

11/99.

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