Medical Customer Service
Resume:
LaSondra Perry-Graham
Birmingham, Al *****
*******************@*****.***
LaSondra Graham
Objective: Seeking a position as a Data Entry Clerk to utilize my extensive
knowledge and training with computers, 10-key calculator and customer
service.
Education: Jackson Olin high school, Birmingham, al - August 1996- May 1999
Summary Of Skills: Customer service skills, clerical/ data entry skills,
medical record filing, record/ document scanning, entering/ordering lab
work, Microsoft access, Microsoft excel, Microsoft office and Microsoft
word.
Professional Experience
Baptist Princeton Cardone Medical Records May 2010-Present
Medical Records Imaging Technician: Prep documents to ready them for
scanning. Indentify work type to be completed and process per CRS and
facility guidelines. Verify that all information on medical records and
charts are correct. Feed documents into imaging scanner to ensure that all
on screen data is readable to the best achievable image. Review work,
rescan images as needed, and maintain all equipment. Scan Physician charts,
ER charts, Endos and other medical records into the computer system. Answer
phone lines filing charts back in TD order. Perform all other tasks
assigned. Print batch cover sheets for the medical record charts, export
charts in the computer system. Check batch sheets into the computer system.
Physicians Medical Center Carraway April 2008- October 2008 (company
closed)
Lab Clerk: Preformed all paper work, technical and non-technical procedures
required to process and submit specimen, assign computer generated numbers,
checks for accuracy, records all items process, forwards accessioned work
to designed lab locations. Admitted and ordered tests for several doctors'
offices and referral labs. Ordered test for the Cytology departments,
medical floors and in lab departments. Took the cytology specimens to the
cytology department. Loaded and unloaded specimens filed and labeled the
lab requisition. Logged blood and urine samples by logging them into the
computer system. Faxed doctor's reports and results to the doctors'
offices, and referral labs. I also answered phone lines and assisted
patients, nurses and doctors offices. Registering patients after hours for
blood work, entering patient data into the computer system, verifying
patients' insurance information in the computer system. Entered SSI
information into the computer system, ordering and canceling test in the
Cerner system.
Trinity Medical Center April 2000- April 2008
Imaging Scanning Specialist
Responsible for maintaining the scanning and accuracy for hospital
admitting imaging system. Preformed daily quality audits for scanning and
indexing of hard copy medical record documents and make corrections as
needed. Scanned ER Charts, medical records and business office information
into the computer system. Pulled charts for ER doctors and nurses delivered
charts to medical records. Worked in the lab scanning the lab requisitions
into the computer system. Enter patient data into computer system, filed
and faxed paper work to the doctors' offices. Verified patient insurance
information in the computer system and the Siemens programming scanning
software. Counted and ordered office supplies.
Baptist Medical Center Montclair/ Trinity Medical Center April 2000- April
2008
Transport patients to and from clinical, ancillary and support area via
wheelchair or stretcher as requested to include transport of patient with
oxygen tanks, intravenous pumps, drips and special equipment. Upon
discharge transport patients to hospital lobby. Worked in the X-ray file
room filing and delivering X-rays to the doctors' offices. Counted and
ordered office supplies, entered patient data into the computer system,
filed and faxed paper work to the doctors' offices assisted patients
signing into the admitting department. Verified patient insurance
information in the computer system and patient data.
Wage: 10.50-11.00
References: Belinda Williams 205-***-****
Karen Tucker 205-***-****
Jamelle Woods: 205-***-****
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