Customer Service High School
Resume:
Jeff Heisser
**** ***** ***** *******, ***. ***
La Vista, Nebraska 68128
abjb3u@r.postjobfree.com
Objective
Seeking further career opportunities in customer service, warehousing,
logistics, shipping and/or receiving.
Summary of Qualifications
Offer the potential employer a consistent history of professional
growth characterized by increasing levels of responsibility and
promotions reinforced by hands-on experience, together with intensive
industry on-the-job training.
Known as a self starter, able to "hit the ground running."
Knowledgeable about state-of-the-art warehousing procedures,
order and case picking systems and material handling, including
floor-to-ceiling storage systems and conveyor systems.
Instrumental in upgrading and consolidating facilities.
Possess a thorough knowledge of regulatory requirements for
hazardous materials storage and transportation. Also OSHA
workplace safety requirements.
Licensed commercial driver, certified forklift operator.
Customer service oriented. Serve as the "face and voice of the
company, establishing exceptional rapport with customers by
providing cheerful service and establishing cordial personal
acquaintance.
Articulate and amiable communicator, customer service
representative, spokesman, mentor and trainer. Interact
effectively between various disciplines, professions, crafts,
layers of management and the lay public. Project a contagious
enthusiasm.
Career Ladder
Electric Fixture & Supply, Omaha, Nebraska Since March 1993
Career growth has been due to excellent productivity and safety
record, outstanding attendance rate, strong work ethic, longevity and
company loyalty.
Warehouseman: Promoted in September 2006. Duties include order
filling and packaging, inventory management, stock rotation and
shipping and receiving.
Maintain the efficient and expeditious flow of inbound and
outbound shipments, ensuring a minimum of overages, shortages and
damages.
Operate pallet jacks, forklifts, industrial trucks with forks on
them. The forks move and lift large freight objects from one place
to another. Implement accurate cycle counting
Picking and Packing: Promoted in 1997. Filled customers' orders from
inventory and confirmed product descriptions and piece count as
detailed on bills of lading:
Operated in a team environment to achieve accurate daily order
fulfillment. Demonstrated willingness to promote and foster
positive attitudes through personal leadership and example.
Worked with a succession of managers to ensure seamless
productivity.
Delivery Driver: Hired March 1993. Responsible to provide excellent
service and direct company representation to shippers and consignees
on assigned routes.
Implemented operating plans for vehicle movement, considering
varying factors such as road conditions, manpower and equipment
availability, speed restrictions and weather conditions.
Ensured compliance with operating rules, practices and policies.
Provided excellent customer service through timely delivery and
pick-up of freight.
Academic Preparation, Certification
Graduate, South High School, Omaha, Nebraska
Certified through Electric Fixture on operating the Sit-Down Forklift
Professional Reference
Jeff Seeber, Supervisor 402-***-****
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