Customer Service High School

Kerrie B. Carroll

*** ********** ******

Rincon, Georgia 31326

abjb2l@r.postjobfree.com 912-***-****/912-596-

3975

Education:

Armstrong Atlantic State University - Core Curriculum

Savannah, Georgia

Savannah Technical College - Accounting in Applied Technology Degree;

Graduated

Savannah, Georgia

Joseph Wheeler High School - High School Diploma; Graduated

Marietta, Georgia

Experience:

Gulfstream Aerospace - Accounting/Finance Administrator

10/2005 - 08/2008

Able to process large volume of accounts payable transactions including

data entry of vendor invoices, employee expense reports and manual check

request vouchers in an efficient time manner. Build relationships within

the department to provide clerical and administrative support. Research and

analyze various documents, invoices, statements and reports that support

the activities of assigned areas to identify problems. Act as liaison

between accounting management and various departments that have input to

accounting files, vendor payments, and reports, to resolve specific

problems and issues. Provide input to accounting management on improvements

to existing processes, to improve quality, accuracy and reduce cost. Build

customer relations to suppliers and internal customers. Respond to

inquiries in a timely manner. Check for completeness and accuracy in all

transactions.

Southeastern Oral and Maxillofacial Surgery Associates - Physicians

Clerical Assistant

09/2000 - 10/2005

Deliver excellent communication skills, administrative skills, computer

literate, and persistent customer service and patient care. Responsible for

processing insurance claims, collections, account receivable, verifying

insurance benefits, posting charges, collect payments, medical coding,

calculating percentages of benefits and charges, and scheduling

appointments. Continue education with OSHA/Hippa and GAMedicaid annual

seminars.

Bank of America - Paying and Receiving Teller

06/1999 - 09/2000

Serve customers by accurately and promptly performing transactions while

delivering exceptional customer service. Able to handle large volumes of

activities accurately. Successfully develop and retain business by

promoting financial services such as new accounts, account benefits, and

investments. Separate debits/credits, reconcile batch at the end of each

business day. Attend PC training courses. Follow bank policies,

procedures, and security guidelines. Balance cash transactions daily and

minimizes out of balance occurrences. Participate with financial center

team members to consistently meet or exceed customer service goals. Work as

an active member of the Teller team to minimize customer wait time.

Proficiencies:

Microsoft word, excel

Extensive Internet Research

Number key pad

Other qualifications:

January, 2009 Dashers Landing Home Owners Association

Serve as a voting officer for the Architectural Review Board on an as

needed basis.

References:

Available upon request.

Contact this candidate