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Customer Service Administrative Assistant

Location:
Breaux Bridge, LA, 70517
Posted:
October 16, 2010

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Resume:

Bridget Ardoin

**** **** *. ****** ****

Breaux Bridge, LA 70517

337-***-****

abjb0s@r.postjobfree.com

EDUCATION

. University of Louisiana at Lafayette, Lafayette, LA

Bachelor of Arts Degree, December 2004

Major: Sociology

Minor: Business

. Louisiana State University at Eunice, Eunice, LA

Associate Degree, December 2002

Major: Medical Office Administration

. Vidrine High School, Ville Platte, LA

High School Diploma, May 2000

SKILLS AND CAPABILITIES

. Ability to handle confidential information in a professional manner

. Excellent at multitasking

. Proficient in personal computer use

. Experienced in customer service practices

. Ability to perform tasks and interact effectively using excellent oral

and written communication skills

. Skilled in the preparation of business documents and correspondence

. Ability to learn quickly

. Detail oriented

Bridget Ardoin

1093 John D. Hebert Road

Breaux Bridge, LA 70517

337-***-****

abjb0s@r.postjobfree.com

EXPERIENCE

Orthopedic and Sports Physical Therapy Clinic (02/09-Present) -

Lafayette, LA

Administrative Assistant

. Verify insurance benefits and authorize therapy orders

. Daily scheduling

. Complete paperwork and procedures for all discharged patients

. Enter daily charges into billing systems

. Scan and forward daily patient records to billing company

. Medical records custodian

. Provide support to the office receptionist

Miles Perret Cancer Services (8/04-02/09) - Lafayette, LA

Service Intern (8/04-12/04)

. Work alongside Service Coordinator and under the supervision of

Program Director

. New client intake and needs assessments

. Complete follow up with established clients and refer clients to

community resources

Service Coordinator (2/05-2/07)

. Perform new client intake and needs assessments as well as referral

coordination

. Complete follow up with established clients

. Supervise client programs

Service Team Leader (2/07-02/09)

. Service Coordinator duties as listed above

. Provide guidance, support, and training to interns and Service

Coordinators

. Communicate client issues with the Executive Director and other team

members

. Update client related forms and procedures as well as complete

database maintenance

Park Place Surgery Center (8/03-2/05) - Lafayette, LA

Medical Records Custodian

. Process all requests for patient medical records

. Provide support to the office receptionist/registration clerk and

cover the afternoon shift

. Create surgery charts

Best Western Hotel Acadiana (2/03-8/03) - Lafayette, LA

Guest Services Clerk

. Check guests in/out of hotel

. Answer telephones and balanced cash drawer

. Assist guests with various needs during their stay



Contact this candidate