Customer Service Administrative Assistant
Resume:
Memphis, TN *8109
LaQuesha Mosby
Objective To purse employment with a dynamic organization
that will allow me the benefits to learn, grow, and
succeed utilizing my education, interpersonal,
creative, organizational, and customer service work
experience. Major strengths include:
Management/Leadership
Inventory Management/Control
Administration/Organization
Communication/Team Building
Dec.08- Present Hickory Point
Memphis, TN
Leasing Associate
Show Apartments to potential residents
Assist with Move-in and Move-outs
Handle resident complaints/ work orders
Review and file all resident files
Answer high volume phone line
Answer all resident and future residents inquiries
Assist management and other co-workers as needed
Dec.06-Sept.08 Hyatt
Memphis, TN
Auditor
Data Entry of all customer records by entering and
updating information as needed
Audits inventory transactions to ensure accuracy
and combining data when account information is
incomplete/ incorrect
Verified customers accounts by reviewing,
correcting, deleting, or reentering data
Purge files to eliminate duplicate information
Review and reconcile all invoices
Administrative duties: computer, faxing,filing,
and answering multi-phone lines
Handle customer complaints, inquiries, and billing
with the highest degree of professionalism and
courtesy to ensure the retaining of the customers
business.
June 04- Feb. 05 Target
Horn Lake, MS
Overnight Stocker
loading and unload trailers
Shipping, Receiving, Storing, and Distributing
products
Unpack and verify merchandise against purchase
orders
Pull/Fill store shelves
Prepare store for customer arrival
Lead teams in marketing projects for store
production
Shoe Specialist
Customer Service: Answering customers questions,
billing inquiries, and complaints with the highest
degree of courtesy and professionalism
Ensure department is fully stocked by receiving,
pulling, back stocking merchandise and preparing
ad for stores sales
Assisted guest with locating merchandise
Manage women's department
Receptionist
Contributed to tem efforts by accomplishing results
as needed
2003 January-Feb 04 Cummins Engine Company Memphis,
TN
Administrative Assistant/community involvement
Data Entry
Maintain database by entering new and updated
account information
Secures information by keeping information
confidential
Answering high volume phone calls directing clients
to appropriate contacts
Faxing, Filing, and Mail sorting
Organization of fundraising events
Assisting immediate supervisors and other
management with other assignments as needed
Education State Tech Community College Bio-Med Major
Memphis, TN
Aug 06-Present Lemoyne- Owen College Biology Major
Memphis, TN
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