Customer Service Mechanical Engineering
Resume:
Ugochukwu Rex Nnaji
Huntsville, Al 35805
********@*****.***
Objective:
To obtain entry level position and career opportunity in you cooperation.
Qualification:
Substantial experience and outstanding skill in customer service with three years at West
Corporation including one year of management experience. Accustomed to working in fast paced
environment with the ability to think quickly and successfully handle difficult clients. Excellent
interpersonal skill, ability to work well with others, in both supervisory or support staff roles.
Education:
Alabama Agricultural and Mechanical Engineering -
Bachelor’s in Science/Expected to graduate in spring 2011
*Major in Mechanical Engineering
*Minor in Physics
Work Experience:
West Corporation
Customer Service Representative
10/2006-05/2010
* Receive and process incoming phone calls for dedicated client, which includes obtaining,
entering, and verifying customer information answering questions, resolving issues, adhering to
scripts, and attempting to sell products or make up sells as necessary.
Cinram In-Co-Operation
Team Leader
05/2006-10/2006
* Coordinator of group of individual in supervising a line group, to operate a machine use to
manufacture a large quantity on DVD and VCR in the movie industry.
Subway Restaurant
Shift Leader
11/2005-06/2006
* Responsible for team development, communications, sales, profit and cost control management.
* Managed store operation and administration including scheduling, reports, inventory, and
customer service.
Computer Skills
* Microsoft Word, Excel, Power Point, Access, Internet.
Other Activities
* Member of International Student Association 2007/2008
* peer tutor in the Boys and Girls Club
* Member of the Phi Beta Sigma Fraternity
References Available upon request.
Contact this candidate