Human Resources Customer Service
Resume:
Tracy G. Kitt
**** *** **** ****, *********, VA *3063
Home: 804-***-**** ( Cell: 804-***-**** ( abjazm@r.postjobfree.com
PROFILE
Human resources professional with extensive years of experience partnering
strategically with leadership ensuring efficient execution of business
strategies and processes. Strong analytical, project management, problem
solving, organizational, and communication skills. Comprehensive
understanding of human resources principles and practices.
EXPERIENCE
UKROP'S SUPER MARKETS, INC., Richmond, VA July
2000 - May 2010
Human Resources Manager
< Managed all aspects of compensation, including variable pay plans and
job description and evaluation process, for distinct business units,
consisting of 5,000 employees. Successful in formally articulating
compensation philosophy and strategies resulting in equitable pay
systems for employees.
< Partnered with senior leaders to develop compensation programs that
met the business unit needs. Administered compensation guidelines and
provided guidance to senior leaders and human resources on the
interpretation of company policies and compliance with government
regulations. Maintained positive working relationships at all levels
of the organization built on integrity and trust.
< Supported HR team with recruitment, selection and retention of diverse
workforce. Provided guidance on associate issues and ensured fair
treatment of associates while complying with company policies and
employment laws.
< Served on Benefits Committee with senior vice presidents to ensure
benefits programs aligned with total compensation philosophy, and
managed the rewards and recognition programs and events, including
$400,000 annual budget.
< Lead the Ukrop's Diversity Council ensuring the needs and concerns of
the diverse employee population was represented and kept senior
leaders abreast of the changing needs of employees. The council
successfully organized community diversity awareness spotlights and
presented business case and received approval for vocational
scholarship program.
< Managed annual merit and performance management planning process,
provided cost projections and recommendations, and utilized data from
appropriate surveys to ensure internal equity and external
competitiveness. Through development and implementation of formal
equity study and adjustment process, empowered senior leaders to make
sound compensation decisions with relevant and accurate data.
< Managed staff that supported strategic human resources and company
initiatives. Partnered with HR team and other departments to identify
needs and provided analysis and reports for ongoing needs. HRIS
implemented after presenting business case and conducting formal
analysis of the state of technology in the Human Resources Department.
REYNOLDS METALS COMPANY, Richmond, VA 1984 -
2000
Compensation Team Leader (1998 - 2000)
< Managed a team of compensation analysts. Restructured compensation
team during major staff reductions in human resources without
compromising customer service. Optimized the level of performance of
team members by developing and motivating to excel at the highest
level.
< Developed process for annual merit planning which enabled human
resources departments throughout the country to maximize efficiencies
and streamline workflow.
< Analyzed, recommended, and administered corporate compensation
policies, programs, and procedures for executive compensation plans as
well as other compensation plans.
TRACY G. KITT PAGE 2
< Administered and processed stock option grants; profit sharing,
gainsharing, incentive and other variable pay payments. Prepared
executive compensation statements. Partnered with business unit
leaders and Finance Department to ensure accurate and timely
processing of variable pay payments. Proven track record of meeting
crucial deadlines.
< Researched competitive pay practices, developed cost projections,
prepared recommendations for senior management and the compensation
committee of the board of directors.
< Created HRIS training manual and conducted training for HR
representatives which offered consistency and enabled accurate
processing of human resources transactions.
< Served on various teams in the development of Human Resources Service
Center Data Warehouse application.
Sr. Compensation Analyst (1993 - 1998)
< Analyzed market data and completed surveys.
< Conducted various special pay studies.
< Analyzed and tracked job evaluation data to ensure internal equity.
< Provided specialized policy interpretation.
Compensation Specialist (1989 - 1993)
Benefits Specialist (1984 - 1988)
EDUCATION / AFFILIATIONS
Commonwealth College, Richmond, VA
(Currently Bryant and Stratton College)
General Business Studies
Member, SHRM
Member, WorldatWork, The Total Rewards Association
Member, Richmond Compensation Association
Member, Toastmasters International
TRAINING / SKILLS
Bell Leadership Training, University of North Carolina
Wage and Hour Law
Performance Management
Project Management
Employment Law
Microsoft Office Suite
COMMUNITY INVOLVEMENT
Junior Achievement Program - Volunteer
Toastmasters International, Maywill Chapter - Former Vice President,
Education
Urban League of Greater Richmond - Former Board Member
Goochland Youth Athletic Association - Former Board Member
Goochland High School PTA - Former President
TRACY G. KITT PAGE 3
REFERENCES
James Scanlon, Vice President, Giant/Martin's
(Former Vice President, Human Resources/Operations - Ukrop's Super Markets,
Inc.)
Dr. Robert S. Kelley, President, Pure Culture Consulting
(Former Vice President, Human Resources/Operations - Ukrop's Super Markets,
Inc.)
Margaret Bowen
Vice President, Human Resources - Reynolds Packaging Group
(Former Director, Compensation - Reynolds Metals Company)
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