Customer Service Sales Representative

Location:

Posted:

October 16, 2010

Nancy Yarbrough

EDUCATION:

Gainesville State College

Watkinsville, Ga.

Associate in Business, Anticipated completion May 2011

RELATED EXPERIENCE:

Financial Counselor

Athens Regional Medical Center 2008 2009

Patient registration, verified insurance information and coverage, assisted patients in applying for Low Income Assistance,

arranged term agreements and payroll deductions, completed daily shift deposit, collected and posted payments, copays

and deductibles, general clerical duties.

Box Office Sales Representative

The Classic Center 2002 2005

Acquired & verified drawer funds from safe each morning, opened box office, readied End of Shift reports for supervisor,

sales transactions, trained new employees, general clerical duties.

Bank Teller

Athens First Bank & Trust Company 1990 1991

Acquired & verified drawer funds from safe each morning, processed deposits and other transactions, verified vault funds

for Accounting Department reports, trained new employees, general clerical duties.

KEY QUALIFICATIONS/SKILLS: Solid organizational and multi tasking skills. Ability to work independently or as

team member. Competent in independent judgment and problem solving. Customer service experience. Direct contact

with diverse public in varying situations in person, through email and by phone. Manage incoming and preparing

outgoing correspondence. Proficient in Business English. Knowledgeable concerning the importance of maintaining

accurate and detailed records. Maintain the confidentiality of any personal and/or financial information provided.

LICENSURE: Notary Public, Valid Driver’s license

OFFICE SKILLS: Emailing Faxing Scanning documents Managing incoming & outgoing telephone calls

Copying Filing Database & records maintenance Data entry Initial contact with public

COMPUTER SKILLS: MS Office Word, Excel and Outlook, Provenue and Ticketmaster ticketing software

AS400 Chartmax