MARCIE WAGNER

***** ********* ***** • Cary, NC 919-***-****

Email: abjaty@r.postjobfree.com

Objective: An interesting position with a growing company, utilizing the skills

I have obtained and cultivated during my employment history.

Experience:

06/13/2006 Millard Refrigerated Services (party to Ottumwa, IA

to 12/17/2009 Cargill Meat Solutions).

Documentation-Billing Clerk Office Supervisor

• Compiled and typed transportation billing documents listing

details of freights shipped by carrier.

• Constant and accurate Data Entry.

• Executed daily operations of shipping, receiving and billing.

• Typed information on manifest, such as name of shipper,

weight, destination and charges from bills of lading and

shipper's declaration.

• Wrote, designed and produced protocol for specific

procedures, training manuals for billing system,

communication protocols.

• Computed totals of document items, using adding machine.

Ten Key experience- Proficient.

• Was instrumental in developing updated methods for

organization to improve accountability.

• Prepare and generate Export documents for

shipments/Containers leaving the United States utilizing

USDA regulations. Responsible for generating USDA Export

stamps for shipments going to Canada, Mexico, Japan,

Korea, Australia and more. Worked closely with USDA

inspectors regarding Export shipments and procedures.

• Proficient in billing railcars and EDI'ing to BNSF.

• Bill customers for product sold by Cargill Meat Solutions,

shipped from our facility. Adding load plans, checking against

orders and manifests for each drop to verify accuracy in

loading and scanning.

• Trained and managed 5-7 office clerks and achieved

significant improvements in their productivity.

• Notified supervisors to examine shipment when

discrepancies were found.

• Trained office clerks in new and changing procedures.

Responsible for New Hire training.

• Resolved discrepancies on accounting records and

manifests.

• Prepared BOLs and Manifests for shipments using

XLGO/XLPK systems.

• Supervised 5-7 employees, scheduled work hours, resolved

conflicts, participated in disciplinary action such as warnings,

write-ups, etc. Also participated in employee reviews.

• Notified shipper's agent of consular visa and official stamps

required, and attached stamps to documents when presented

by agent.

• Successfully managed a 5-7-person team in billing, shipping,

receiving, driver-handling, Export and Railcar billing.

• Successfully handled issues such as resolution of conflicts

with carriers, drivers, customers, sales people.

• Committed product to orders, prioritizing by Drop Dead time.

• Worked with Cargill Sales daily regarding product shortages,

product substitutions, rolled loads, route changes.

Daily reconciliation of Inventory. Ran inventory reports 3x/day.

• Generated shipping logs utilizing Microsoft Excel.

• Participated in Management drug/alcohol training &

awareness courses.

• Structured Crash Package for system issues when hand-

billing would be necessary.

• BILLING SYSTEMS worked on: XLGO, XLPK, WMS, Cargill

Export Billing/Documentation.

• Other duties: assisted on dock with scanning and stickering

when needed to expedite Export loads.

• Worked the Front Desk. Duties included: answering mutli-line

phone and scheduling appointments while helping 50-100

customers per day.

02/2002 Heartland Inn Ottumwa, IA

to 06/2004 Front Desk/Auditor

Greeted, registered and assigned rooms to guests.

Executed daily operations of Guest Services.

Issued room keys; directed guests to room.

Wrote, designed and produced communication log.

Offered information pertaining to available services and

facilities of hotel, points of interest and entertainment

attractions.

Was instrumental in improving communication between shifts

utilizing communication log that I created.

Explained features of room, such as operation of radio,

television, telephone and night-lock.

Trained new hires.

Paged guests in lobby, dining room, and other parts of hotel.

Delivered messages and ran errands.

Called taxis for guests.

Kept records of calls for service.

Successfully handled check-in/out of large groups for

weddings, leagues and other events.

Computed bills, collected payments, and made change for

guests.

Performed simple bookkeeping activities, such as balancing

cash accounts.

Reviewed accounts and charges with guests during the

check out process.

Posted charges, such those for rooms, food, liquor, and

telephone calls, to ledgers manually.

Transmitted and received messages, using telephones and

telephone switchboards.

Contacted housekeeping and maintenance staff when guests

reported problems.

Answered inquiries pertaining to hotel services, registration of

guests, and shopping, dining, entertainment, and travel

directions.

Advised housekeeping staff when rooms had been vacated

and were ready for cleaning.

Arranged transportation/directions for guests.

Date-stamped, sorted and racked incoming mail and

messages.

Spearheaded communication improvement efforts.

Made and confirmed reservations.

Sold various goods to guests including: room upgrades.

Set up and tear down 25 item breakfast daily.

Set and execute daily wake-up calls to guest rooms.

Marketing: postcards to frequent guests, flyers for upcoming

community events.

AUDITOR DUTIES:

Prepared financial reports concerning operating procedures.

Ran daily tapes from each shift to ensure accuracy and

balance of the day's business.

Reconciled petty cash.

Vault night drop of Audit package.

Check competing hotels car count nightly

• Reviewed daily shift notes; communicated written report of

shift notes to GM.

Radio/Promotions/Programming Employment History:

05/2009 Ottumwa Radio Ottumwa, IA

to 04/2010 Copy Writer/Assistant Production Director

• Wrote advertising copy for use by publication and broadcast

media in order to promote sale of goods and services.

• Executed daily operations of creating radio spots from select

copy points from Sales and also by myself through product

research.

• Consulted with sales media and marketing representatives

and obtained information on products and services.

• Discussed style and length of advertising copy with sales

department.

• Was instrumental in generating high volume of business for

various clients through my exceptional writing skills, trends

and knowledge of target demographic for each client.

• Obtained additional background and current development

information through research and interviews.

• Reviewed advertising trends, consumer surveys and other

data regarding the marketing of specific and related goods

and services.

• Formulated presentation approach for goods and services as

it relates to a specific demographic.

• Corrected and revised copy as necessary.

• Wrote bulletins, speeches and other related informative and

promotional material.

• Successfully handled the entire creative process of spots

from beginning to end- conception, research, copy-writing,

proofing, producing/voicing, editing.

• Entered information into computer to prepare advertising

copy.

• Structured and maintained a database for compiling copy for

individual clients. This included keeping strict records of

slogans, catch-phrases, identifying music, etc.. used for each

client to ensure originality and prevent repeating from client to

client.

• Researched competitive media in effort to better the product I

provided to clients.

• Also responsible for creating promotional tools to

generate/boost traffic into businesses.

• Co-op: writing scripts per co-op protocol and requirements.

• Often times writing and producing spots with imagery transfer

in mind as sometimes clients would utilize our production for

television media as well as radio.

08/1999 Beasley Broadcast Group, Inc Fayetteville, NC

to 10/2001 Assistant Production Director/Promotions

• Executed daily operations of Production department.

• Wrote, designed and produced spots for numerous clients for

each station in our company. Copy writing for 100% of spots.

• Trained new hires.

• Represented company at public events such as remote

broadcasts.

• Trained and directed workers engaged in developing and

producing advertisements.

• Conferred with department heads and staff to discuss

potential promotion ideals.

• Successfully handled a full time air shift (7-Mid, WKML FM)

with Production duties as well as remote broadcasts.

• Carried on-air shift with OLDIES 96.5 WFLB before taking

over on-air Nights with WKML.

• Conferred with clients to provide marketing advice.

• Planned and prepared promotional material to increase

revenue and services, worked with customers, company

officials, sales departments and advertising agencies.

• Responded to written and telephone requests for

demonstration copy/production.

• Inspected advertising copy and edited scripts, audio tapes

and other promotional material for adherence to

specifications.

• Researched and recommended to clients the ideal approach

to promote product/business.

• Gathered and organized information to plan advertising

campaigns.

• Provided personalized service to each client for whom I was

promoting through my copy and production of spots and

campaigns.

• Provided direction and assistance to others in department.

• Read trade journals and professional literature to stay

informed on trends, innovations, and changes that affect

media planning/promotion.

• Conducted research and interviews to determine which of a

product's selling features should be promoted.

• Varied language and tone of messages based on product and

medium.

• Created various "sayings" "slogans" that would appear in

radio spots, customizing to client.

• Wrote copy based on target demographic.

• Consulted with sales, media and marketing representatives to

obtain information on product and service and discussed

style and length of advertising copy.

• Discussed with the client the product, advertising themes and

methods, and any changes that should be made in

advertising copy.

• Presented drafts and ideas to clients, proposed scripts.

• Wrote advertising copy for use by publication, broadcast and

Internet media to promote the sale of goods and services.

• Edited and rewrote existing copy as necessary.

• While working for OLDIES 96.5 WFLB I carried the afternoon

Traffic reporting. Worked Morning Show with Larry Smith,

also doing News.

• Assisted with board-op duties for various sports programming

when needed.

07/1992 FMC Broadcasting Ottumwa, IA

to 1999 Program/Music Director:

(Production/Copy/Promotions/Imaging)

• Executed daily operations of all aspect of programming 3

radio stations (3 different formats).

• Carried live on-air shift (middays) heavy with listener

participation, show-prep, contesting.

• Selected assisting staff and performers for radio programs

and commercial announcements.

• Wrote, designed and produced training manuals, daily

showprep. Researched and prepped music history, trivia, pop

culture reference for each daypart air shift.

• Integrated various parts of programs and commercial

announcements to produce entertainment balance.

• Was instrumental in creating promotions that generated high

revenue for the company.

• Rehearsed staff and performers to elicit effects desired and

best possible performance. Performed airchecks and

reviews.

• Trained and managed 6-8 air talents and achieved significant

improvements in their productivity.

• Established pace of programs and commercial

announcements to stay within time requirements.

• Trained new hires, interns, broadcast school graduates in all

aspects of radio including on-air, proper copy writing,

production and imaging.

• Supervised 6-8 employees, scheduled work hours, resolved

conflicts.

• Successfully managed a 6-8 person team in making the

product sound as good as possible each and every day..

• Structured and maintained a personable, friendly work

environment.

• Worked closely with Sales department in creating promotions

to generate revenue while promoting each individual station.

• Proposed sports programming of Chicago Cubs Baseball

which lead to greatly increased revenue for the company.

This also generated even more promotional and contesting

opportunities for the station.

• Served as Music Director for FM CHR which entailed intense

music research, working closely with music reps from

numerous labels. Implemented a music rotation system.

• Successfully lead a remote rotation team in representing

clients and the station while increasing traffic into businesses

and creating interest.

• Worked with numerous networks in bringing new and

changing programming to stations based on trends and

demographics.

• Responsible for Production department- ensuring all sold

spots were wrote, produced and aired according to

contractual obligations.

• For a brief time, worked in the Sales department selling

advertising, creating ad campaigns.

• Worked with local vendors on a daily basis to set up

contesting utilizing vendors' products. Such vendors

included: Coca-Cola, Iowa Lottery, Jack's Pizza, Frito-Lay,

Adventureland (amusement park), FOX TV, TicketMaster.

Also worked daily with LOCAL businesses in acquiring

product for unique contesting customized and dedicated to

that client.

• Created, produced and hosted on-air programming heavy

with pop culture reference, music history, listener participation

and on-air contesting.

• Responsible for station branding/imaging. This included

creating station liners and working with voice talent in

production of branding/imaging. Did Imaging for each

individual on-air jock.

Education:

1992 Ottumwa High School Ottumwa, IA

Diploma

References: Mac Edwards- Market Manager

BBGI

Fayetteville, NC.

910-***-****

Ken Payne- Production Director

Ottumwa Radio

Ottumwa, IA

641-***-****

Greg List- Owner/GM

Ottumwa Radio

Ottumwa, Iowa

641-***-****

Dave Stone- Program Director

The Drive

Fayetteville, NC

910-***-****

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