Medical Insurance
Resume:
Sheila R. Willis
Southgate, MI 48195
abjatq@r.postjobfree.com
OBJECTIVE
To become a Medical Office Clerk.
SKILLS AND ABILITIES
Basic keyboarding, office procedures, Medical Terminology,Citrix Software, Microsoft Word,create Tiff files,training
Data entry, faxing, emailing, had copying medical records, scanning medical records computer system, print
medical information from Citrix desktop, chart tracking, enter and edit patient personal information, filing/restoring
numerical and alphabetically patient files, detail researching medical information, operate multiline phone system,
correspond with patients and customers
EMPLOYMENT HISTORY
ROI Tech, 05/2003 10/2009
PHNS/Hunter Medical Systems, Detroit, MI
Greet customers and employees, numerical filing system, alphabetical filing system,answering multi line phone
system, calling and problem solving with customers, assist customers in filling out Medical Record Release Forms,
receive and open and date stamp request letters, check patient authorization to ensure it meets State and Federal
laws and facility policy, check for complete mailing address, identify patient?s medical record number and note it on
the original request, log the request in Hunter Logging System, obtain medical record, search for requested
information in the medical record and verify completeness, double check for proper authorization, signature, dates,
and sensitive information, disassemble the record,Use of the CITRIX software, chart tracking,CIS
General Accounting./Cashier Clerk, 11/1995 02/2003
Providence Hospital, Southfield, MI
Greet and familiarized with patients/customers and associates, answered multi line telephone operated Memorex
Telex Terminal in the Invision, Signature Program, received General Ledger money, received payments for the
Television/ Telephone Department, exchanged money for the Nutrition Services for coin change, balanced Gift
Shop Deposits for bank, reimburse patients and associates cash for Petty Cash Slips, prepared bank deposits from
clinic sites and Cashiers Department, calculated clinic sites patient totals from computer printouts, recorded bank
deposits on Transmittal Forms, matched totals from interoffice work, transferred Petty Cash Checks to bank for
cash, balance Television and Telephone Department receipts, calculated and balanced all work done for the day
General Accounting: Sorted hospitals? incoming invoices from shippers, sorted checks to be distributed to
companies, sorted petty cash slips from hospital system, delivered mail to appropriate mailboxes Payroll: Sorted
employees time cards according to hospital departments and off site clinics, performed data entries for total of
hours worked by employees
Medical Receptionist, 06/1987 10/1995
Park Medical Clinic, Lincoln Park, MI
Greet patients, answered phones, schedule appointments, received current and past information on patients.
Process all healthcare forms, ledger slips and authorizations. Pulled patient charts for Doctors., and filed patients?
tests, x ray results and other pertinent information into patients. charts, ordered office supplies, responsible for in
and outgoing mail. Issued patient receipts, collected monies owed, balanced cash sheet, verified patients
insurance, visual and over the phone with Karen, and Insurance Companies Managed EMG Department Set
appointments for patients, verified patients insurance visual and with insurance companies over the phone, ordered
office supplies, placed reminder calls to patients for their appointments, cleaned room for patients coming in for
test, collected cash payments from patients without insurance.
EDUCATION
GED Diploma Basic Studies
Ruthruff, MI
Diploma Nurses Aide/Ward Clerk
Detroit Job Corps, MI
Certificate Clerk Typist
GEDCO, MI
Certificate Medical Record Word Proc. Receptionist
Michigan Paraprofessional Training Inst., MI
NOTES / OTHER INFORMATION
committed/hardworking employee,going beyond what is in job description, willing to help wherever help is needed. I try
to put myself in the customer place
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