AREAS OF EXPERTISE Rita Moody
**** ******** **. . **********, ** . 38053
Clerical Telephone: 901-***-**** . *************@*******.***
Retail Sales [pic]
My goal is to obtain a position that challenges me while also
Customer Servicing Banking allowing me to provide good customer service and display my
great communication and leadership skills.
Financial Sales EDUCATION
Southwest Tennessee Community College . January 2008- Present.
Memphis, TN
Bartlett High School. September 2000- May 2004 . Bartlett, TN
PROFESSIONAL HISTORY
SYSTEMS KNOWLEDGE
Regions Financial Corporation . Germantown, TN
Microsoft Office Suite Teller Supervisor 2008 - Present
Completing various bank transactions for multiple customers.
Recognizing customer needs, and offering the most beneficial
Word products for their lifestyle.
Supervising a team of up to six tellers.
Using different computer programs to reconcile daily general
PowerPoint ledger accounts and complete various reports.
Preparing the monthly work schedules.
Facilitating and delegating the monthly audit duties to
Excel different associates.
Leading daily and monthly compliance and security meetings.
Managing the operations piece of the branch.
Windows 95, 97, 98, 00, XP
Wal-Mart . Bartlett, TN
PC/10 Key Cashier /Customer Service Specialist 2004-2008
Ringing up customers and performing the various monetary
transactions needed to complete their orders.
LEADERSHIP SKILLS Working in the customer service area dealing with returns and
exchanges, wiring money, providing customers with any
Supervising a Small Team information they need regarding our store and company as well
as resolving customer complaints.
Customer Service Skills Stocking the front end areas with impulse merchandise.
Wendy's Old Fashioned Hamburgers . Bartlett, TN
Cashier/Food Prep 2003-2004
. Preparing the various food items that were sold.
. Ringing up orders and servicing customers.
. Working the drive thru where I rang up orders,
completed monetary transactions, and bagged orders.
References are available on request.