Supply Chain Management
Resume:
Radhika Singh
Email: abjasb@r.postjobfree.com
To leverage my knowledge gained through academics and experience for
furthering my exposure, by serving a renowned company that provides me
challenging projects in the field of Supply Chain and Operations.
Synopsis
< A result oriented professional with over two years experience in
Logistics & Supply Chain.
< Detail oriented person with an analytical bent of mind and a positive
attitude.
< Excellent interpersonal, analytical & communication skills with proven
track.
< Responsible for KPI measurement of operations across nation.
< Comprehensive experience handling tasks for logistics operations for
various destinations and involving a multitude of transporters, carriers,
vendors.
< Organizational Experience
Since June 2011 with DIESL (A TATA ENTERPRISE) working in Delhi as
Executive in the Service Delivery, Key Account Management, Operations.
Roles and Responsibilities:
1. Warehouse KPI Measurement and Analysis
. Conducting Warehousing & Distribution Service Analysis as per the
defined KPIs' and mapping the performance and trend of the multiple
locations into Review Reports.
. Streamlining the operations at locations by supporting in vendor
identification, analysis and competency mapping.
. Performance reports shared with Clients/Regional manger/National
Operations In-charge and Warehouse In-Charge.
. Ensuring customer meets service, cost, delivery and quality
expectations.
. Monitoring the warehouse inward & outward operations including
handling & storing of material.
. Customer Escalation handling
1. Inventory Management
. Handling the DIESL inventory function for key customer i.e. on time
sharing of Cycle Count Reports, Monthly Inventory Accuracy Reports and
Cargo Abnormality Reports.
. Handing out necessary actions for pending cases and reconciliation
exercise.
. Closure of shortage & damages cases if any so as to maintain 100%
inventory accuracy.
. Preparation of SAP Vs Physical reports of Stock at all locations for
internal as well as external stakeholders.
2. Receivables Management and Payment Tracking
. Supporting Receivables Management Zone wise -23 locations and ensure
all payments are realized within due date, along with coordinating for
system reconciliation in SAP with finance In-charge.
. Supporting timely billing to the customer- Zone wise and maintain nil
pendency for billing.
. Monthly communication with all locations related to implementation of
Billing SOP
3. Customer Relationship Management
. To ensure that all customer requirements and queries are addressed and
providing value proposition through effective management of
operations.
. To prepare presentation for Monthly Review Meeting and Quarterly
Business Review Meetings- Share communication to internal and external
customer related to developments in form of 'Action Taken Reports' and
Minutes of Meetings.
. Corrective and Preventive action for customer complaints and
escalations.
4. Cost, Budget and Profitability Control
. Complete ownership of new roll outs and ensuring roll out is done
within budgeted cost and timelines
. Conducting new circuit costing and feasibility study after
understanding the customer requirement and operational aspect of the
movement after considering all the cost associated with the activities
involved.
June 2010- May 2011 with JM Baxi & Co. working in Mumbai as Executive in
the Corporate Planning and Project Incubation Group
Roles and Responsibilities:
1. Projects- Planning
. Participated in various project developments and planning functions,
involving interaction with various vendors, suppliers and service
providers.
. Acquired knowledge about preparing tenders and project synopsis.
. Planning and co-coordinating for meetings and updates with numerous
equipment suppliers like Telestack, Liebherr, Cargotec, Sennebogen,
Bedeschi, etc. for studying, analyzing and short listing equipments
related to project.
. Attending Exhibition like CEMAT and BAUMA at Mumbai, for perusing the
latest models of the equipments, technologies and suppliers and then
establishing contacts for further communication.
. Carried out analytical costing exercise for generating Estimated CAPEX
Costs of the projects.
. Analyzing and studying cost structures, bottlenecks at various ports
to arrive at cost - effective and optimized structure for the
potential customers.
2. Field Visit
. Visit to 'Kandla' Port for seven days for understanding and grasping
the technical and operational aspects of agency functions, Stevedoring
aspects, warehousing operations, and stock management, dispatch and
rail / road arrangements.
. Visit to 'Mundra' Port and familiarization of the equipments used,
cargo operations, mechanized material handling systems, Modern
Conveyor systems for handling cargo.
Notable Accomplishments in my career
< Member of Young Board of DIESL 2011-12
< Received "You made the difference" award in Dec'11 for Commitment and
Team Work.
< Proposed cost effective and time bound solution to the customers to
meet their desired service levels.
< Independently undertook assignment of participation in Online Select
Program for an esteemed US Client in Bulk and Break-Bulk Import/Export
for All Ports- multiple products and successfully made it to the
panel.
< Co-authored research paper, 'Supply Chain Performance Indicators',
with Dr. Rameshwar Dubey at SOM Conference, IIT Kanpur, Dec 2008
ACADEMIC CREDENTIALS
< 2008-2010: MBA [Logistics & Supply Chain] from University of
Petroleum & Energy Studies, Dehradun, obtained CGPA 3.64/4
< 2003-2007: B.Sc [Forestry] from Dr. Y.S. Parmar University of
Horticulture and Forestry, Solan (H.P), obtained OCPA 7.39/10
< 2001-2003: Completed XIIth (PCMC) from The Army Public School, N.
Delhi, obtained 77.2%
< 2001: Completed Xth from, St. Luke's Sen. Sec. School, Solan (H.P),
obtained 85.4%
PROJECTS ACCOMPLISHED
< Successfully completed two day workshop on Project Management - System
and Procedures at Mumbai in Dec 2010.
< Completed project 'Standardized Cost Verification for Major Overseas
Suppliers' as Summer Internship Process curriculum from 01/06/2009 to
25/07/2009 at Uniflair India Pvt. Ltd. New Delhi, under the guidance of
Mr. Ashok Mathur (Head- Supply Chain).
< Completed dissertation on 'Inventory Modelling & Review
Techniques/Practices In FMCG Sector, from November 2009 to April 2010 in
second year of MBA program.
Special Achievements
< Editor for magazine 'Logistikas' while pursuing MBA in Logistics and
Supply Chain Management.
< Joint Secretary for UPES Petrotech Chapter during post- graduation.
< Appointed General Sec for Environment, Social and Cultural Club during
graduation.
< Successfully completed 'Rural Awareness Work Experience' for 5 months
during graduation.
< Achieved Point Merit Certificate from CBSE for securing highest marks in
'Social Sciences'.
I.T Skills
Operating Systems : Windows98, 2000, XP.
Packages : MS-Office,
Others : Sound knowledge of preparing reports
and analyzing relevant data through the use of office automation tools such
as graphs, tables and charts.
Activities & Interest
. Trekking: Done trekking in North Western Himalayan Range, Wildlife
Parks and Sanctuaries
. Reading fiction novels, books, biographies.
. Music: Playing musical instruments
Personal Dossier
Permanent Add: 'Hari Kunj', Sanguine Public School, Anne Field Tea
Estate, Vikasnagar, Dehradun (248198)
Current Address: C/O Mrs. Poonam Thakur, A- 68, East of Kailash, N.
Delhi (110065)
Languages : English, Hindi and Punjabi.
Email Id : abjasb@r.postjobfree.com
D.O.B : 22nd November 1985
SKILLS
. Excellent communication and presentation skills.
. Team Management and effectively share knowledge and learning.
. Team player & also capable to lead a group.
. Excellent Analytical and Reasoning Skills
Contact this candidate