Customer Service Marketing

Monica Garza

**** ********* *** **

Albuquerque, NM 87120

505-***-**** ******@***.***

EDUCATION

University of New Mexico, Albuquerque, NM

Major: Mass Communication and Journalism

Emphasis: Advertising

Minor: Business Management

Expected Graduation date: December 2010

Work Experience

Box Office Supervisor Intern

Santa Ana Star Center July 5, 2010- Present

• Assist with maintenance and modify all ticketed events in a computerized ticketing

environment

• Maintain superior customer service both in person and over the phones

• Cash Handling; Bank Procedures and Check-out Procedures

• Assist and support Box Office staff in any of their job functions, as needed

Marketing Intern

Santa Ana Star Center Jan. 4, 2010- May 5, 2010

• Managed Grassroots Marketing.

• Maintained various social networking sites in order to create awareness of events.

• Responsible for finding festivals and events to take the marketing table.

• Assisted management in completing task necessary for the overall campaign for the events.

Cashier/ Cook

The Frontier Restaurant Nov. 11, 2005- Oct. 20, 2008

• Greeted and made customers feel welcomed.

• Received and completed food orders.

• Trained new employees.

Skills

• Bilingual in Spanish.

• General knowledge of Microsoft Office programs.

• Comfortable working individually or in group setting.

References available upon request

Contact this candidate