Sales Software
Resume:
Place Pam.podraza@gmail
Cordova, TN .com
38016
Pam Podraza
Objective To obtain a challenging and rewarding position
utilizing my current skills along with the latitude
to master new opportunities.
Skills Profile
Excellent organizational, telephone and interpersonal
skills
Works well with all levels of management
Advanced knowledge in Microsoft Office Programs
(Microsoft Word, Excel, PowerPoint, Access and
Outlook), PeopleSoft, Lotus Notes, Data Warehouse
(Cognos), HRIS
Knowledge also in, Word Perfect, Org Plus, Calendar
Creator Plus, Visio, and Adobe Professional
Typing: 65 wpm
Experience 2004-2010 RAYTHEON COMPANY
McKinney, TX
Human Resources Specialist Senior
Query Studio Super User, rolled out training for NTX
LMS (Learning Management System) Coordinator for
business unit
Provide support for Comp and PD Lead along with
supporting IS and Communications
Prepare Ops and Employee Opinion Survey presentations
for executive meetings
Compile HR data for client groups as requested using
Cognos Data Warehouse, HRIS, and Access databases
(Rosters, PTO, Educational Assistance)
Arrange internal and external offsite meetings,
banquets and holiday parties as needed
Process employee change requests in Peoplesoft and
achievement/spot awards through online Tool
Run weekly/monthly audit reports through
DataWarehouse/Access
Support HR Review, Day of Learning activities, Career
Week and Benefit Fairs in NTX
Created a book of top talent (PeopleTRAC) for NCS HR
Review with business unit President
Worked with a team to create the New Hire Website
that was later rolled out with the new orientation
program (NCS Connection)
Assist employee with HR issues/questions
Executive Assistant Senior
Provide back-up support for 3 Vice Presidents in
Network Centric Systems with phone coverage and
scheduling all types meetings
Prepare all travel arrangements, expense reports and
monthly AMEX reconciliation
Process check request, catering request, and facility
request
Set up new employees workstations
Prepare and update contact lists for HR and
Communications
Prepare presentations as needed and send out weekly
report for Communications VP.
2003-2004 SOFTWARE SPECTRUM, INC.
Garland, TX
Contract Administrator
Review, process and setup Microsoft contracts in
Contract Management Database and send to Microsoft
Process system related issues involving contracts,
parts and pricing for CARE and Reps so orders and
quotes can get processed
Process Special Pricing Amendments, Trueups and
Additional Products Orders
Provide back-up support to weekly reporting to
Microsoft Licensing
Work vendor discrepancies and credit issues weekly
Process contract changes, subscription changes and
adjustments via Microsoft's online tool (MS explore)
Assist Reps and CARE with basic licensing questions
Mentor and train new employees on the Microsoft Team
Escalation point of contact for Microsoft and the
field
2002-2003 METASOLV SOFTWARE, INC.
Plano, TX
Contracts/Order Fulfillment Administrator
Handled all Partner Non-Disclosure Agreements,
Service and Software Orders, Contract for
Services, Work Orders and other miscellaneous
Agreements
Process Software and Service Orders through Order
Fulfillment process (i.e. Enter Order in PeopleSoft
Software, Setup Billing and website access, Ship
software and other information to Customer)
Maintain Customer View, Customer Software Key
Information and Order Fulfillment Processes Binders
Maintain MetaSolv Customer Software Download site by
updating the software, releases and updates
2000-2002 NORTEL NETWORKS
Richardson, TX
Sales Support Specialist/Admin. Assistant
Provide Administrative support for Director of Sales
Operations in the Service Commerce Organization (i.e.
Filing, Schedule meetings and Conference calls,
Update and maintain calendar)
Compile presentations and reports
Provide back-up support for Reporting and Analysis
Team as needed
Created and maintain Sales Ops Handbook
Office Management for Nortel off-site location (i.e.
Facility Issues, Invoices, Office Equipment)
Sales Compensation Prime for Service Commerce
Ensure all individuals on the Sales Compensation Plan
receive monthly payment and reporting
Reconcile monthly revenue and ensure achievement
included in Sales Compensation System
Provide analysis and management reporting - monthly,
quarterly, plan period; achievement, payment and
other metrics
Contact this candidate