Customer Service Assistant
Resume:
Jennifer Klinghammer
Florissant, MO 63033
abjamw@r.postjobfree.com
EDUCATION
Quincy University
Bachelor's of Science in Public Relations Communication/Minor: Theatre
Graduation Date: May 2010
WORK EXPERIENCE
Shop N Save Florissant, MO 2010
Office Checker/Customer Service Desk
. Supervise the front end of the grocery store
. Handle complaints/returns from customers
. Resolve issues surrounding customers receipts/items
purchased
. Help out at the registers when needed
. Count registers' tills
Brightstar Care Florissant, MO 2010
Social Media Assistant / PR Assistant
. Update company's Facebook profile with information, links,
and photos
. Create and e-mail bi-monthly newsletter to employees and
customers
. Keep track of company/customer contacts via
ConstantContact.com
Rookies' Bar and Grill Florissant, MO 2007-2008
Dining Room Server
. Managed the dining room floor on my own
. Kept a clean and orderly dining room and work station
. Managed guests' orders and payments
Steak n Shake Florissant, MO 2003-2006
Dining Room Server
. Greeted guests at the door and showed them to their seats
. Managed guests' orders
. Kept a clean and orderly dining room and work station
. Often helped the production team prepare food
. Often helped the production team keep a clean and orderly
kitchen area
ACTIVITIES/HONORS
. Quincy University Theatre Department 2006-2010
o Portrayed Mary Todd Lincoln in a staged reading of "The Heavens
are Hung in Black," Spring 2009
o Portrayed Wicked Witch of the West in "The Wizard of Oz," Spring
2009
o Received Outstanding Theatre Student Award in 2008, 2009 and
2010
. Brother Sun Sister Moon Players (QU Drama Club)
o Secretary 2007-2008
o Portrayed Viola in Shakespeare's "Twelfth Night" Spring 2010
SKILLS
. Adobe CS4-Photoshop, Premiere Pro, Illustrator, Indesign, Encore
. Microsoft Word, Excel, Powerpoint, Word Processor, Spreadsheet
. Computer/Internet savvy.
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