Customer Service Sales

**** ******** **. . *******, ** *****

PHONE 916-***-**** . CELL 209-***-**** . E-mail

abjame@r.postjobfree.com

Lisa Andres

Objective

To apply my office and technical skills along with

service knowledge to a full-time position with a

rewarding company.

Education

2009-Present University of Phoenix

Sacramento, CA

Pursuing Bachelor's in Business & Accounting

4.0 GPA

San Joaquin Delta Community College Stockton, CA

AA, Liberal Arts & Sciences / Certificate, Graphic Arts

Honorable mention, President's List.

Work experience

2009-2010 Instant Tax Service North Highlands, CA

Tax Preparer

Prepared income taxes for individuals with

professionalism and a high level of customer service.

Performed a variety of clerical duties.

2008-2009 Macy's Roseville, CA

Sales Associate

Included providing outstanding customer service,

creating great working relationships, and reaching store

goals.

2004-2008 Best Buy Stockton, CA

Merchandising Specialist

Store segment captain for the merchandising team.

Received/processed/stocked product shipments as well as

prepared outgoing shipments. Processed customer orders.

Verified inventory numbers. Set store displays, signage,

and product to company standards.

2003-2004 Lowe's HIW Stockton, CA

Cashier

Fully integrated within all aspects of front-end

customer service, including: operation of the Customer

Service desk, Telephone Operator, Returns, and Checkout.

Awarded with "Customers 1st" and loss prevention

bonuses.

Skills

CTEC, California registered tax preparer.

Proficient with Microsoft Office Word, Excel,

PowerPoint, Drake, Quark Xpress, Adobe InDesign,

Dreamweaver, Photoshop, and Illustrator (quickly

adaptive to new software).

Data entry, filing, and office equipment experience -

internet savvy.

45 WPM and 6400 KSPH (10 key)

Contact this candidate