Peter Tompkins Objective

**** ***** *********

Way

Chandler, Arizona

85249

480-***-****

abjajc@r.postjobfree.com

www.tompkinsphoto.co

m

Accomplished Photographer seeking to expand his career in

Photography .

Work Experience

01/2004 - Present Tompkins Photo, Chandler, Arizona

Owner/Photographer

http://www.tompkinsphoto.com

I am a photographer specializing in personal/pet

portraits, and fine art. I shoot using a

Nikon D60 using 55m, 18mm to 55mm, 55mm to 200mm, 70mm to

300mmNikor lenses.

Process pictures using Photoshop.

Member of Arizona Professional Photographers Association

and American Society of Media Photographers.

1/2006 - Present SBM Photo Restoration, Chandler, Arizona

http://www.sbmphotorestoration.com

I restore and repair photographs that have been scratched

torn or damaged by the environment using Adobe Photoshop

and Illustrator. Transfer video from VHS to DVD; create

calendars, slide shows and greeting cards. Write, record

and produce songs for video productions. Create web

sites using (x) html CSS and table based using Dream

Weaver.

Customer Service Representative

1/2006 - 10/2007 Compass Bank, Tempe, Arizona

Within Compass Banks Tempe, Arizona call center I fielded

questions and concerns from existing customers regarding

their checking and savings accounts. I handle 60 to 70

calls a day and have consistently exceeded my quality and

attendance goals.

Home Equity Telesales

11/2004 - 1/2006 Wells Fargo Bank, Phoenix, Arizona

Fielded inbound calls from customers seeking a Home

Equity Line of Credit. Responsible for 80 calls per day.

Telephone Banker

4/2004 - 11/2004 Chase Bank, Tempe, Arizona

Inbound Call Center. Handle 80 incoming customer

service calls daily. Cross sell 8 core products including

Home Equity Lines of Credit, Savings Accounts and credit

cards Consult customers on their banking needs and

which product best suited their needs

Home Equity Specialist

5/2003 - 11/2003 First Merit Bank, Akron, Ohio

Home Equity Line of Credit Specialist/Outbound Telesales.

Ranked as one of the top sales representatives on the

outbound sales team. Made over 140 calls a night getting

30 to 40 applications a month. Trained new sales

representatives

Technical Services Manager

10/2000 - 11/2001 WorldCom, Independence, Ohio

Provided technical support to 9 accounts with global

data/telecommunications presence. Pushed trouble tickets

on Frame Relay, local and toll free Worldcom services.

Served as liaison between customer and dispatch center,

which assigned technical teams from vendors, local phone

companies and WorldCom's technical support staff. On

call 24 x 7.*Developed monthly outage reports in

Excell.*Presented monthly reports to IS staff of each

customer on a monthly basis. *Statused our sales staff

on customer network outages.*Created traffic studies and

presented to technical support for recommendations on

increasing bandwidth.

Provisioner

11/1997 - 10/2000 Nextink Communications, Independence,

Ohio

Designed T1, local loops for business customers in the

Cleveland/Columbus, Ohio area. Demonstrated strong

working knowledge of DMS 500, DCS 5500 switching systems,

copper and fibers facilities, access nodes, channel banks

and mini stacks.

Customer Service and Quality Assurance Representative

3/1993 - 11/1997 GTE Mobilnet, Independence, Ohio

Handled 100+ incoming customer calls a day. Resolved

billing and technical problems on cellular

communications. Reviewed customer contracts and

investigated subscription and technical cellular fraud.

Analyzed customer contracts to ensure accuracy of

information including rate plans, authorized signatures

and legal identification. Exposed numerous incidents of

fraud.

Customer Service Representative

12/1988 - 3/1993 Progressive Communications

Technologies, Beachwood, Ohio

Served as a liaison between AT&T, Bell companies and a

diverse client in coordination of systems

hardware/software and long distance/local services.

Education

6/1988 Ohio, University, Ohio

Bachelor's Degree

Emphasis in Communications, Public Speaking and Business

Management.

Skills

Skill Name Skill

Level Last Used/Experience

Customer Service Expert

Currently used/20

Illustrator

Intermediate Currently used/2

Networking

Expert Currently used/11

Page Layout and Design using I Intermediate Currently

used/1

Painter: Acrylics Expert

Currently used/20

Phone skills Expert

Currently used/11

Photoshop

Intermediate Currently used/2

Provisioning Expert

+4 years ago/3

Public Speaking Expert

Currently used/13

Web Design (x)html, CSS Intermediate

Currently used/20

References

Reference Name Phone Email Type

Shawn Penwell 440-***-**** Professional

Howard Silverstein 216-***-**** Professional

Mark Cicchinelli 330-***-****

Professional

Megan Drews 480-***-**** Personal

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