Customer Service Representative
Resume:
Rachel Elizabeth Clark
Springfield MO 65807
Phone: 417-***-**** Cell: 417-***-****
Email: abjail@r.postjobfree.com
Work Experience:
Quality Cleaning Services
Owner /Operator
• Janitorial Duties
• Cleaning vacant Apartments and Houses
• Minor Repairs and Carpet Cleaning
June 2009 – Current
Experian Consumer Direct
Customer Service Representative
• Completed inbound phone calls
• Assisted customers with website navigation
• Resolved conflict resolution and customer care
January 2008 – July 2008
T. E. C. (The Employment Company)
Bindery & Janitorial Associate
• Assembly and production
• Machine operator
• Performed various janitorial duties
January 2005 – August 2007
Crawford Health & Rehabilitation
Certified Nursing Assistant
• Performed routine residential care
• Recorded vital signs
• Served meals & helped residents with eating and bathing
January 2004 – June 2004
Kohl’s Department Store
Customer Service Representative
• Performed Sales, Returns and Processed Payments.
• Retagged and Rekeyed Merchandise
• Processed Payroll
November 2001 – March 2003
Work Related Training:
Customer Service
•
Answered Multi Line Phones
•
Retagged and Rekeyed Merchandise
•
Sales, Returns and Collections
•
Cash Handling
•
Cashier
•
Register Auditing
•
Telemarketing for Inbound Call Center
•
Resolved Conflict Resolution
•
Customer Care
•
Warehouse & Distribution
•
Assembly & Production
•
Machine Operator
•
Residential Health Care
•
General Office Procedures
•
Computer & Software Operations
•
Work Related Skills:
Office Skills
The ability to understand Instructions and Information,
Great Communication Skills,
Office Guidelines & Procedures for Data Entry, Collections & Payroll,
Copy, Fax & Scanner,
10 Key Calculator, Label Maker, and Multi line Phone Systems
Computer Skills
Internet Knowledgeable
Microsoft Office, Access, Excel, Outlook, Power Point & Publisher
Quick Books & Print Shop
Child Care Skills
Daily child care including feeding, bathing, entertaining, & teaching appropriate manners &
behaviors to the children in my care.
Additional Accomplishments:
“Miss Teen Arkansas 2000”, “Students Against Destructive Decisions”“Who’s “Who Among
American High School Students”
Active Volunteer for the “Big Brothers and Big Sisters Organization”
Outstanding Photography Presentations for 1St place in 10th grade & 11th grade.
Contact this candidate