Customer Service Machine Operator

Delisa Renee' Waters

**** ****** ***** ****

Fultondale, Alabama 35068

205-***-****

205-***-****

************@*****.***

Interests Management

Entry Level Position with potential advancement

Customer Service

Education Currently pursuing a Bachelor's degree in Criminal Justice

Faulkner University, Birmingham, Alabama

Associate of Applied Science May 2005

Jefferson State Community College, Birmingham, Alabama

Major: Child Development Administration

Computer

Skills Microsoft Word, Excel, PowerPoint,

Experience Court Specialist II, December 2007- Present

State of Alabama

Birmingham, Alabama

. Scan and post files

. Pull files for the public, judges and assistants,

attorney's

. Process returns

. Answer multi-line phones

. Assist public with questions concerning cases

Banquet Server, April 2006 - April 2007

Ross Bridges Resort

Hoover, Alabama

. Serve breakfast, lunch, dinner for parties, weddings and

receptions, etc.

. Cater to needs of customers

. Greeter

Teacher, August 2001 - December 2007

Jefferson County Committee for Economic Opportunity

Birmingham, Alabama

. Prepare lesson plans

. Plan parent conferences and home visits

. Organize field trips

. Supervise children in and out of classrooms

. Test children on development abilities

Clerk Typist, May 1999 - July 2000

Jefferson County Committee for Economic Opportunity

Birmingham, Alabama

. Arranged employment interviews and verify employment

. Maintained personnel files for over 350 employees

. Prepared orientation packages for new employees

. Relieved on switchboard

. Purchased supplies for department

Teacher Aide, November 1998- 1999

Jefferson County Committee for Economic Opportunity

Birmingham, Alabama

. Assisted teacher with lesson plans

. Maintained cleanliness of classroom

. Supervised children in and out of classroom

Front Counter Cashier, January 1997 - July 2000

Berthons Cleaners

Birmingham. Alabama

. Utilized credit card processing and cash register

functions

. Inspected clothes after cleaned

. Answered multi-phone lines

Bulk Mail Specialist, January 1995- January 1997

Bulk Mail Department, UAB

Birmingham, Alabama

. Prepared campus mail on laser ink jet machine

. Prepared mail for United States Postal Service

Mail Clerk/Machine Operator, March 1991 -June 1995

United States Postal Service

Birmingham, Alabama

. Hand-keyed in zip codes when computer would not scan

. Operated the delivery barcode sorter machine

. Hand-sorted boxes and books

Contact this candidate