Customer Service Sales

Rochelle Anne Zerba

**** ** *** ****** ******* ~ Milwaukie, OR. 97267

503-***-**** ~ abjagw@r.postjobfree.com

Overview

Hard working, dedicated individual with a strong will to succeed. Looking

to obtain a position with a stable company that will allow me to explore

new opportunities and expand my personal skills. I am very capable of

adding to the growth and development of any organization with my management

skills, outstanding personality and strong customer service orientation.

Experience

SkyBar Hookah Lounge, Manager, Gladstone, OR March 2009 -

Present

Managed the day-to-day operations of the business including; customer

service, sales, bookkeeping, maintenance, accounts payable, keeping order

and enforcing rules, daily cleaning, point of sale, QuickBooks data entry,

purchasing materials, stock/inventory control, supervising all employees

PDX Hookah Lounge, Manager, Beaverton, OR January 2009 - May

2010

Managed the day-to-day operations of the business including; customer

service, sales, bookkeeping, maintenance, accounts payable, keeping order

and enforcing rules, daily cleaning, point of sale, QuickBooks data entry,

purchasing materials, stock/inventory control, supervising all employees

Urban Hookah Lounge, Manager, Portland, OR August 2008 -

December 2008

Managed the day-to-day operations of the business including; customer

service, sales, bookkeeping, maintenance, accounts payable, keeping order

and enforcing rules, daily cleaning, point of sale, QuickBooks data entry,

purchasing materials, stock/inventory control, supervising all employees

Tony's/Party Rockers Ent., PR/Office Assistant, Milwaukie, OR April 2007 -

November 2007

Responsible for all advertising, public relations, promotions, maintenance

of company's online websites, and light office work.

JC Penney, Sales, Clackamas, OR December 2006 -

June 2007

Responsible for counter sales, inventory stocking, and general cleaning.

The Children's Place, Sales, Clackamas, OR September 2004 -

February 2005

Responsible for sales, inventory control, floor sets, light office cleaning

Rochelle Anne Zerba

5550 SE Sun Meadow Terrace ~ Milwaukie, OR. 97267

503-***-**** ~ abjagw@r.postjobfree.com

Education

Pioneer Pacific College, 2006

Medical Assistant

Milwaukie High School, 2000-2004

High School Diploma & Honor Roll

Activities: Cheerleading, Tennis, Track

Academics: Early Childhood Education

Qualifications

. Knowledge of QuickBooks, Point of Sale, Microsoft Office and related

programs

. Experienced in Public Relations and advertising/promotions

. Experienced in early childhood education environments

. Type 75+ wpm

. Quick to adapt to different environments and tasks

. Experienced in the management of multiple businesses

. Strong customer service skills

. Ability to multi-task and answer multiple phone lines

. Outstanding supervisory skills and personnel related issues

References

Available upon request

Contact this candidate