Kimberly Snyder, CNA
**** ** **** ****** ***. *** Gainesville, FL 32606 352-***-****
Objective
To obtain a full time position utilizing my customer service skills as well
as the knowledge that I have acquired while working in the medical field.
Education
Microsoft Office course
Proficient in Word, Excel, and Powerpoint.
Moderate Microsoft Access training
Santa Fe Community College
Gainesville, FL
July 2006
High School Diploma
Gainesville High School
Gainesville, FL
2002
Certified Nursing Assistant Degree
Gainesville High School, IHP Program
Gainesville, FL
2001
Work Experience
Woodland Care Center of Alachua County
Certified Nursing Assistant
October 2009 to Present
Job duties: Assist residents in all aspects of daily living including,
bathing, dressing and all activities of daily living. Keeping them
comfortable and giving them plenty of attention and smiles. Working in the
Activities Department as well, keeping the residents happy and occupied
during their stay at Woodlands Care Center.
Shands Professional Resource Centre
Shands Marketing & Public Relations
Staff Assistant
April 2008 to June 2009
Job Duties: Responsible for all daily office functions. I Maintain
calendars for three Assistant / Associate Directors. Maintain, call
meetings and work with our Media Call Team to make sure the "On-Call"
schedule is made at least a month in advance and everything is covered.
Upon completion of our meetings I enter the schedule into the "on-call
database" and e-mail all staff the schedules. I assist 9 different
coordinators as well. I schedule meetings for all coordinators if the
meeting should consist of 3 or more people or to include a director. I am
responsible for sending out quarterly e-mails and documenting by
spreadsheet and graph Shands Marketing & Public Relations "Customer
Satisfaction Ratings." I maintain all employee information for our
department as well as the Shands Consultation Center, examples include:
Marketing & PR Disaster Call List, Organizational Chart, Employee contact
and emergency contact information, as well as all of the Marketing & Public
Departmental Responsibility List (for both Administrative and Marketing
Coordinators). I maintain all bookings of the Atrium and handle disputes
accordingly. I do a daily mail run from our facility (PRC Building) to
Shands UF and to the Executive Suite. I have also been placed on 3 of the 4
the Shands AGH Transition Committees to serve as a note taker.
Shands at AGH
Volunteer & Community Resources
Volunteer Coordinator
October 2006 to April 2008
Job Duties: Recruiting volunteers, placement of volunteers, coordinating
volunteer schedules, community service project coordination, making
spreadsheets, conducting Volunteer Orientation as well as the Planetree
portion of Hospital Orientation. Create specialized orientations for adult
and pediatric volunteers. Coordinate all Special Events. Any task that may
come my way!
Reason for leaving: I was informed that my position was going to be RIFT.
Shands at AGH
HeartCare Center
Unit Clerk/ EKG Tech
October 2004 to October 2006
Job Duties: Display positive customer service skills, greet and check in
patients, answer phones, schedule patients, validate patient demographics,
verify insurance(s), collect all co-payments and deductibles, type
schedules, spreadsheets, entering charges, ordering all HeartCare Center
supplies. Microsoft Word and Excel experience. Provide patients with
accurate information on appropriate services. Also performing some patient
care tasks, such as escorting patients to their room and performing 12-Lead
EKG's.
Have received numerous customer service awards for my positive attitude and
people skills, while working in this position.
Shands at AGH
SICU CCT
April 2003 to October 2004
Job Duties: Assist nurses in the total care of critically ill patients.
Perform all secretarial duties (answer phones, put in physician's orders,
put charts together, etc.). Provide patient care in all aspects: bathing,
brushing teeth, intensive dressing changes, EKG's, and all other intriguing
opportunities that may come my way.
Reason for leaving: Personal medical issues prohibited me from continuing
in this position.
Woodland Care Center
CNA
Gainesville, FL
March 2002 to April 2003
Job duties: Assist residents in all aspects of daily living. Keeping them
comfortable and giving them plenty of attention and smiles.
Reason for leaving: To expand my knowledge and work within a hospital
setting in the Shands System.
Palm Garden
CNA
Gainesville, FL
August 2002 to April 2003
Job duties: Assist residents in all aspects of daily living. Keeping them
comfortable, and giving them plenty of attention and smiles.
Reason for leaving: PRN status, not enough hours available.
Additional Comments
I am very ambitious and ready to learn.
I am very enthusiastic.
I am willing to take on any challenge that may come my way.
Type 65 words per minute.
References
Available upon request.