Customer Service Human Resources

Camille A. Washington

*** ********* ******, ***** **********, PA 15137

Home: 412-***-****

Cell: 412-***-****

************@*****.***

________________________________________________________________________

Summary Statement:

Highly motivated, energetic graduate with a strong work ethic. Meets

challenges head on; works well under stressful situations and in a fast

paced setting. Maintains excellent time management and problem

assessment/resolution skills.

Skills Summary:

. Provide personal customer service

. Utilize Microsoft Office Suite (Microsoft Work, Excel, Outlook and

PowerPoint)

. Proficient with data entry, cash registers, answering telephones,

recording and documenting information, scheduling and multitasking

Education:

ITT Technical Institute, Monroeville, PA

Associate of Applied Science-Business Administration

. Cumulative GPA: 3.82

. Received Highest Honors, Honors and Perfect Attendance Awards

. Courses taken include:

. Financial Accounting: Reporting and Analysis

. Principles of Supervision

. Introduction to Project Management

ITT Technical Institute, Indianapolis, IN -Online Program

Pursuing: Bachelor of Business Administration Human Resources

Certificates:

. Managing Emotions in the Workplace, Understanding Change, Stress

Management

Work Experience:

Sales Associate, Gabriel Brothers, Monroeville, PA

September 2008 - March 2009

. Provide customer service to all customers

. Operated cash register

. Replenish shelves and racks

Child Care Provider, Child Care Partnerships, North Versailles, PA

September 2006 - June 2008

. Provided care for two children ages 5 and 3.

. Taught one hour skill sessions everyday that included alphabets, numbers

and shapes.

. Served them breakfast, lunch and dinner.

Crew Member, Wendy's Restaurant, North Versailles, PA

August 2001- June 2006

. Maintained cash flow

. Took food orders from front counter/drive thru window

. Opened and closed store when scheduled

Records Assistant, North Versailles, PA Municipal Building

June 2000 - September 2000

Documenting tax payments

Updating record books

Recording North Versailles township taxes in the record books. Also

other duties assigned by supervisor.

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