Manager Health
Resume:
Patricia Growney
Mountain State University Graduate
Experienced Mental Health Case Manager Seeking Professional Position with
new challenges.
********.*******@*********.***
PO Box 116
Cattaraugus, NY 14719
OBJECTIVE
A position utilizing skills and education in interpersonal social and behavioral health science, and advanced
education in the psychological sciences that focuses on communication and counseling, community and
individual outreach, educational presentation.
PROFESSIONAL EXPERIENCE
Chautauqua Opportunities Inc. Jamestown/Dunkirk NY
Health Support Services Manager
Perform program management for six divisions of the health support services with a focus in diabetes,
nutrition, health and wellness education, and prevention of high risk factors. Address all health and wellness
issues to increase knowledge and prevention of disease, diabetes, cardiovascular disease, and AIDS through
education and outreach. Provide staff training and assistance to evaluate career readiness and skills building,
career and vocational planning strategies, and develop treatment plans accordingly. Evaluate effectiveness of
plans and plan for modifications based on progress and market changes. Provide training in treatment and
discharge planning that focused on behavior modification to achieve self sufficiency, increasing support
systems and improved outcomes. Address issues to increase access to services and remove barriers for
populations in poverty, teen and high risk pregnancy, minority, rural and migrant populations. Establish
services for continued education, family planning, SA, domestic violence, crisis intervention, obesity and
diabetes reduction across the life span, and increase healthy births. Review and maintain all aspects of funder
contracts for compliance, establish new funder opportunities, Seek possibilities for future grants, maintain files
per COI and government agreements, perform supervision and evaluation of staff assigned for supportive
health services departments. Respond to community assessments and surveys for customer need, develop
plans to increase awareness in community of services offered. Network with collaborative partners and
community resources to increase services provided to the targeted populations.
Dept. of Veterans Affairs, Canandaigua, NY 12/09-2/10
Suicide Responder
Address all DSM related issues in mental health, substance abuse, suicidality, and family dynamics . Perform
evaluations and assessments during crisis calls to determine lethality and severity of crisis situation. Respond
to caller needs by providing counseling, linkage to services, and providing emergency response as needed.
Obtain critical data and refer caller electronically to appropriate service unit.
Potomac Highlands Mental Health Guild, Romney West Virginia 01/08 - 08/08
Therapeutic Consultant/Behavior Specialist
Perform evaluations and assessments for treatment planning, crisis response, and behavior analysis. Provide
educational and support component to families in crisis, service providers and facility staff for correct
methodology to carry out step training for ISP, and behavior plans. Evaluate career readiness and skills
building, career and vocational planning strategies, and develop treatment plans accordingly. Evaluate
effectiveness of plans and plan for modifications based on progress and market changes. Monitor and
maintain monthly statistical reports on levels of functioning, comparative analysis completed quarterly, attend
and supply data at team meetings, maintain client case records, and provide trainings on waiver programming.
Collaborative planning with service coordinators for services and funding to meet client and family needs.
Address issues to increase access to services and remove barriers for populations in poverty, teen and high
risk pregnancy, minority, rural and migrant populations. Establish services for continued education, family
planning, SA, domestic violence, crisis intervention. Perform train the trainer activities in procedures for
Medicaid billing requirements, and behavior interventions.
Loudoun County Government, Leesburg Virginia 04/07 - 02/08
Program Specialist
Provide advocacy and referral for client base for all areas of client need. Research, proposal, and
development of services specific to transportation and health and wellness. Conduct research on neighboring
county, local and nationwide transportation programs to evaluate and analyze the trends incorporated to meet
the upcoming and current needs. Research and familiarization of current and proposed changes to Medicaid,
Medicare Programs, RSVP Programs, Title IV, Case Management, and legal issues pertaining to assets,
retirement, mental health, confidentiality, disability, housing and end of life planning, as well as Crisis Services,
including APS reporting. Provide assessment of client needs to accurately provide referral information, and
wrap around services. Meet with clients by appointment to provide counseling in areas of life skills building.
Work to develop prioritized plan to meet client objectives to obtain gainful employment. Evaluate career
readiness and skills building, career and vocational planning strategies, and develop treatment plans
accordingly. Evaluate effectiveness of plans and plan for modifications based on progress and market
changes. Monitor and maintain monthly statistical reports on levels of functioning, comparative analysis
completed quarterly, attend and supply data at team meetings, maintain client case records,
Provide referral to appropriate agency for educational, vocational and career workshops. Develop and
coordinate the transportation program, assess need with agency policy and criteria, and contact DFS to secure
services for eligible participants. Assist in the development and review of the program's policies, procedures,
and budgetary guide lines, prepare reports and data for performance measures by deadlines. Conduct
community and educational outreach activities by coordination of the Disease Prevention and Health
Promotion Program according to agency standards. Perform on site health and wellness education classes,
provide written related articles for the Senior Newsletter, and serve as presenter for at least one community
educational program per year. Address all health and wellness issues to increase knowledge and prevention of
disease, diabetes, cardiovascular disease, and AIDS through education and outreach.
Northwestern Community Services Board, Woodstock Virginia 02/06 - 07/07
QMHP Intensive Case Manager
Address all DSM related issues in mental health, substance abuse, suicidaltiy, and family dynamics. Meet with
clients by appointment to provide counseling in areas of life skills building to include workforce development,
job search, and interview skills. Work to develop prioritized plan to meet client objectives to obtain gainful
employment, or vocational skills building. Evaluate career readiness and skills building, career and vocational
planning strategies, and develop treatment plans accordingly. Evaluate effectiveness of plans quarterly, and
adjust accordingly based on progress and market changes. Advocacy for targeted case caseload.. Provide
multi-systemic supportive counseling. Arrange for services among collaborative contacts, refer for wrap
services, and service coordination with community service providers, state and federal entitlement and benefit
agencies, as well as all other service providers. Plan and implement treatment, discharge, and behavioral
plans based on assessments and client input. Attend team meetings, discharge planning with hospitals, and
other duties as assigned.
Hudson City School District, Hudson, New York 03/03 - 11/05
Home based tutor
Perform educational tutoring to K-12 at risk mainstreamed students removed from the school setting for social,
behavioral, or health related disorders or concerns. All subjects were covered, and were taught individually
and/ or in group settings. Work individually with students on behavioral issues by various plans, removal from
group sessions, and reinforcement of consequences assigned by school. Provide health education as
assigned subject matter that included HIV/Aids awareness, education, prevention, and responsibilities.
Discuss various STD’s as disclosed in curriculum. Perform mandated reporting duties, provide and facilitate
communication between school personnel, family, student, DFS, and other community and court appointed
agencies as directed by supervisor. Provide counseling in areas of life skills building, career planning. Provide
guidance. Evaluate career readiness and skills building, career and vocational planning strategies, and
develop goals accordingly.
AIM/Columbia County Mental Health, Hudson New York 01/86 - 04/91
Intensive Supportive Counselor
Provide assessment and monitoring of symptoms, strengths, and weaknesses to develop and coordinate an
individualized service plan that encouraged increased levels of functioning, symptom management, self
efficacy, and independent living skills to a case load of SMI/SA clients. Address all health and wellness issues
to increase knowledge and prevention of disease, diabetes, cardiovascular disease, and AIDS through
education and outreach. Provide individual and family supportive counseling and support linkage, provide
wrap around services with community service providers, federal and state benefit providers, local and state law
enforcement agencies, as well as medical and psychiatric providers. Provide advocacy and act as liaison for
case load. Meet with clients by appointment to provide counseling in areas of life skills building. Work to
develop prioritized plan to meet client objectives to obtain gainful employment. Evaluate career readiness and
skills building, career and vocational planning strategies, and develop treatment plans accordingly. Evaluate
effectiveness of plans and plan for modifications based on progress and market changes. Provide referrals for
wrap around services in the community with SA providers, legal, and other specialists as needed. Provide
education and counseling in areas of disease prevention and awareness on topics of mental health symptom
awareness, medication management, substance abuse, HIV/Aids, suicide prevention, and disease modalities.
Provide on call coverage for crisis management; participate in team meetings, completion of all agency
required paperwork.
EDUCATION
Mountain State University
Bachelor of Science, March 2007
Major: Social and Behavioral Science
Major GPA 3.6 Overall GPA 3.0/4.0
Mountain State University
Masters of Arts, May 2010
Major: Psychological Sciences
Major GPA 4.0 Overall GPA 4.0
HONORS AND AWARDS
Dean's list five semesters
Phi Beta Kappa, elected sophomore year
President's Award for outstanding achievement, 3 semesters.
LEADERSHIP
Co-Chair, Council for Senior Interest Network Group 2007
Shenandoah University health symposium, 2007.
Health and Wellness Outreach symposium geared toward increasing knowledge and prevention of heart
disease, diabetes.
Organized fund raising and information symposium with 300 participants
Raised $3000 for continued programming
SKILLS / STRENGTHS
Excellent verbal and written communication skills. Have frequently given presentations to large audiences.
Strong computer skills and exposure to Microsoft Word, PowerPoint, Excel
Public speaking, organizational, and communication skills.
Team building, project management, data analysis and programming evaluation.
REFERENCES
1. Lofton Anderson
Clinic Director, Northwestern community Services Board
441 North Main Street Woodstock VA
2. Jessica Pencek, LMSW Hospice
Former employer at Chautauqua Opportunities
Dunkirk, NY
3. Herald Fielder, AIM, Columbia County MHC
former supervisor
Buffalo, NY
4. Kathy Kehoe, Case Manager
Loudoun County Government
117 Dower lane
Strasburg, VA 22657
5. Raul Ruiz, COI Coordinator
Former employer at Chautauqua Opportunities
Jamestown, NY
6. Canandaigua Veterans Hospital
Fort Hill Road
Canandaigua NY
Human Resources, 585-***-****.
Potomac Highlands Guiild
PO Box 1119 Petersburg, WV
Petersburg Office: Phone: 304-***-**** Fax: 304-***-****
Contact this candidate