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Customer Service Sales

Location:
Virginia Beach, VA, 23464
Posted:
October 15, 2010

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Resume:

Kelli Kapinos

**** ***** ****** *****

Virginia Beach, VA 23464

Home: 757-***-****

Email: abjabz@r.postjobfree.com

OBJECTIVE: To obtain a challenging position that will utilize my skills and

ability with a company that will reward my hard work and loyalty.

Over seventeen years of supervisory, retail

management, and sales experience with expertise in

training, motivating, and leading employees to meet

and exceed retail goals and corporate standards.

Conscientious, meticulous individual with

outstanding background in a multitude of managerial

positions.

Professional Experience

Yankee Candle Assisted store manager with daily operations of

Assistant Manager store. Supervised and pushed daily sales

Virginia Beach, VA performance while maintaining service and

2007 - present: operational standards. Supervised, coached,

counseled and trained staff on sales programs.

Ensured adequate staffing and provided superior

customer service. Maintained store facilities

while ensuring safety of all guests and staff.

Prepared cash reports and merchandise orders.

Sun Resorts Provided new and existing clients with information

Sales Representatives on services and products. Helped train staff and

Virginia Beach, VA ensured adequate staffing. Provided excellent

2005-2009: customer service and maintained store facilities to

the highest standard. Ordered and maintained

inventory. Prepared daily deposits.

Bro Vending Skillfully lead a team of seven sales associates.

Merchandiser/Vendor/Stand Managed inventory and cash draw. Performed set up

Captain of credit card machine in a wide variety of venues.

Virginia Beach, VA Prepared cash and credit card reports.

2003-2009:

Bisek and Company Skillfully lead a team of thirteen merchandisers

District Manager and stockers, responsible for over 1100 items in

Virginia Beach, VA the Hampton Roads Navy Commissaries. Responsible

2003-2007: for entire store inventory, to include grocery,

frozen, dairy, and produce. Executed store audits,

stocking, resets, and displays. Established and

maintained good rapport and communication with

store managers and manufacturers.

C. Lloyd Johnson Oversaw the most visited territory by manufacturers

Senior Sales and C. Lloyd Johnson personnel. Presented and

Representative promoted displays and activities to store

Norfolk, VA management. Earned "110% Achievement Award" for

1996-2003: exceptional performance.

Coast Guard Exchange Posted payments to accounts. Processed credit card

Collections /Accounts applications, telephone collections on delinquent

Payable accounts. Prepared and processed automatic

Cleveland, OH withdrawals for delinquent accounts, balanced

1993-1996: credit card, cash, and check transactions in daily

books.

Education Middlesex County College Bookkeeping

Middlesex,New Jersey

1981-1983

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