Project Manager Customer Service

Diane K. Yeisley

RR #*, Box **** ( Kunkletown, PA 18058

Home: 570-***-**** ( Cell: 610-***-****

abjabu@r.postjobfree.com

PROFILE

Administrative/coordinator recognized for strong organizational skills,

prioritization and the ability to function very productively while

maintaining adherence to strict company policies and procedures for both

small companies and large, national corporations. Acknowledged as an asset

to each company for whom I have been employed throughout my career.

Instrumental in the development of accounting / bookkeeping systems,

implementation of policies and procedures and organization of the offices

for several small companies. Results driven with an excellent work ethic,

loyalty, and desire to be instrumental in the success of my employer.

Experience / working knowledge in the following systems:

Administrative / Management Public Relations

Contract compliance procedures Press release creation and Microsoft Office

distribution

Budget Management and Advertising and promotions MasterBuilder 7.0

Forecasting

Personnel Management One Write Plus

Vendor and Client Relations Interpersonal

Event, Meeting and Agenda Customer Service

planning

A/P, A/R, Payroll - Quickbooks, Employee / Management relations

Quicken, Peachtree

DVM Manager

PROFESSIONAL EXPERIENCE

EAST STROUDSBURG VETERINARY HOSPITAL December

2008 to October 2010

Director of Hospital Administrations

. Responsible, in conjunction with hospital owners, for all non-medical

aspects of hospital

management including, A/P, A/R, Inventory and ordering, Human

Resources, Payroll and Scheduling, Executive Support, Project

Management, event planning, media relations, etc. My doctor likes to

say that if it doesn't have fur, it is my responsibility.

TOLL BROTHERS INC. July

2006 - April 2008

Project Administrator / Project Coordinator

. Managed and maintained project construction offices while staying

within strict compliance of corporate policies

. Assured timely processing of all A/P invoices for payment while

ensuring complete sub-contract compliance

. Assisted project managers with project budget management utilizing

MSExcel software

. Managed home-buyer contract files and ensured proper dissemination of

information regarding the construction of homes

. Miscellaneous administrative support for three project / construction

managers including payroll reporting, customer and vendor relations,

event planning for both home owners and sub-contractors

Diane K. Yeisley

Page 2

LIBERTY CLASSIC CONSTRUCTION December 2005 -

July 2006

Office Manager

. Developed complete accounting / bookkeeping system utilizing

MasterBuilder 7.0 software.

. Created "Employee Handbook"

. Established procedures for field reporting by project managers and

developed extensive record keeping practices in an effort to establish

job-costing reports

. Brought payroll processing in-house thereby negating the need for

payroll outsourcing

. Developed system for blue print and document control

LANDMARK LANDSCAPE CONTRACTORS (through Manpower Inc.) March 2005 -

December 2005

Office Manager

. Developed complete accounting / bookkeeping system utilizing

Quickbooks

. Implemented inventory and cost accounting systems utilizing

MSExcel

. Assisted owner with budget analysis providing an accurate

picture of financial health of company

. Generated and maintained client contracts / files and

established document control procedures

. Miscellaneous administrative support for owner, project manager

and designers

CENTAUR EQUESTRIAN CENTER, INC. March

1995 - December 2004

Administrative / Management

. Founded, developed and managed all aspects of self-owned service

based corporation

. Developed complete accounting / bookkeeping system utilizing One

Write Plus software

. Managed employees and day-to-day activities of large equine

boarding / lesson facility

. Developed riding program catering to beginners and their horses

ADDITIONAL WORK EXPERIENCE AND REFERENCES AVAILABLE UPON REQUEST

EDUCATION

Associates Degree, Northampton Community College, Bethlehem, PA. Graduated

June 1999

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