Manager Health Insurance

Julie Henretty

**** ***** **. #*

Holland, Ohio *3528

419-***-****

Email: abjabb@r.postjobfree.com

OBJECTIVE: Mature, dependable, highly organized, motivated, fast-learning

individual seeking full-time position in the clerical office/administrative

field. Over 20 years of office experience including MS Word and Excel.

EMPLOYMENT:

2005-2010 Swanton Chiropractic Center

Chiropractor Assistant/Office Manager Swanton, Ohio

. Greet patients and update all paperwork if needed upon arrival

. Answered multiple phone calls

. Patient scheduling

. Excellent at multi-tasking

. Run ultrasound therapies as needed

. Verify all health insurance benefits including co-pays and

deductibles

. Requested all referrals from primary care physicians if required

. Review and submit all claims on the HCFA 1500 forms including,

Medicare, workman's compensation, and personal injury

. Posted all insurance and patients payments in Medisoft program

. Balanced and deposited all payments received

. Run month end and year end reports for accountant

. Trained all new employees when needed

. Schedule and obtain prior authorization for MRI's if needed.

2003-2005 United American Insurance

Secretary/Branch Manager Assistant Toledo, Ohio

. Answered multiple phone calls

. Ordered all life, accident, and health insurance forms for the

sales agents

. Searched resumes on careerbuilder and hotjobs websites to

recruit new insurance agents

. Set up and scheduled all interviews for branch manager

. Processed all new sales agents paperwork and entered into

computer

. Collected and processed all licensing fees for new agents

. Corresponded with home office in McKinney, TX with new and

existing policyholder questions, complaints, beneficiary

changes, death of policyholders, and automatic bank draft

changes.

. Reviewed, copied and entered all new policies for each sales

agent

1994-1998 Medical Mutual of Ohio

Senior Group Membership Processor Toledo, Ohio

. Entered insurance rates for various companies into computer

. Entered all individual health insurance applications for each

employee of the group

. Received above average reviews each year for accuracy and speed

. In charge of implementing new imaging system throughout the

Toledo office when it went to the paperless system

. Worked with a team of computer technicians in various cities on

this task to work out all bugs to make the process as quick and

efficient as possible including router problems, scanning mail

correctly, researching and routing each document to the correct

membership processor in charge that particular group, follow up

with each document until it was completed accurately

. Assisted local computer technicians for Toledo branch with any

and all network computer, printer, and router problems

. Promoted to Senior Membership Processor and received awards for

excellent team leader skills

SKILLS:

. Excellent at accounts receivables and patient billing

. Many years of answering multiple phone calls

. Excellent typing, report and letter writing skills

. Ability to multi-task is exceptional

. Friendly, outgoing personality

. Very caring and love interacting with people

. Reviewing and submitting clean claims on the HCFA 1500 forms

. Patient scheduling

. Preparing Workman's Compensation, Medicare, and personal injury

cases

. Superior data entry speed and accuracy

. Several years of MS Office experience

. Currently updating skills on MS Office 2007

EDUCATION:

2001-2003 Stautzenberger College

A.A.B. Business Technologies Toledo, Ohio

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate