Customer Service Medical

Amber Hoff

**** *. ******* ***

Ontario, CA ***64

Phone: 909-***-****

Email: abja8b@r.postjobfree.com

EDUCATION

DeVry University, Pomona, CA

Bachelor of Science -Technical Management

Expected Graduation Date: February 2011

DeVry University, Pomona, CA

Associates of Science - Health Information Technology

Graduation Date: February 2010

Chaffey Community College, Rancho Cucamonga, CA

Child Development - 12 ECE Units

Completion Date: May 2008

RELIVANT COURSEWORK

. ICD-9-CM

Health Insurance & Reimbursement

CPT/HCPCS Coding

Health Information Statistics

. Anatomy

. Medical Terminology

. Customer Service

. Legal & Regulatory Issues

. TECHNICAL SKILLS

Operating Systems: Microsoft XP, Microsoft Vista, Medi-tech, Soft med

Applications: Microsoft Word, Excel, PowerPoint, AVVIS birth certificate

system

EMPLOYMENT

HappyLand Preschool- Montclair, CA

Feb. 2008 - June 2008

Preschool Teacher

Taught Phonics, Reading, Math to preschool children ages 2-4. Planned

weekly activities, and supervised children during recess.

KinderCare Learning Center- Rancho Cucamonga, CA

Nov. 2007 - Feb.2008

KLA Teacher

Taught Phonics, Reading, Math, Music and Phonics, Spanish to children ages

4 that were enrolled in the KLA program.

Sams Club- Ontario CA

Mar. 2006 - Dec. 2006

Cashier

Scanned merchandise, received payments, processed credit card applications,

and resolved customer issues.

JC Penney- Montclair, CA

Mar. 2005 - Oct. 2005

Customer Service

Scanned merchandise, received payments, processed credit card applications,

resolved customer issues, counted down cash drawer at the end of the night.

VOLUNTEER

East Valley Hospital Medical Center- Glendora, CA

Jan. 2010 - Present

Assembled medical record, analyzed medical record, pulled and filed medical

records, registered birth certificates, processed release of information,

flagged down Doctors to come in to sign and date medical records

Pomona Valley Hospital Medical Center-Pomona, CA

Nov. 2009 - Jan. 2010

Filed and pulled medical records, scan medical records into the EHR system,

processed release of information

AFFILIATIONS

Student Member of the AHIMA and CHIA

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