Sales Data Entry

Arlene P. Trejo-Garcia

**** ****** **** **

Fontana, CA 92336

Phone: 951-***-****

Summary: Experienced administrative services professional with 8 years

experience including bookkeeping, clerical, Insurance and collections,

Articulate and persuasive communicator at ease interacting with internal

and external customers. Willing to lead and work collaboratively to meet

company expectations.

Experience:

Employer: Mercury Insurance, Rancho Cucamonga Ca

Date: 06/07 to 03/09

Job Title: Casualty Adjuster

Duties: Evaluating, investigating first party claims, property damage and

settling Bodily Injury claims. Responsible for maintaining written and

telephone communications with all parties involved.

Employer: Wachovia, Riverside Ca

Dates: 2/03 to 6/07

Job Title: Sr. Loan Service Counselor

Duties: Duties include maintaining day to day workload, working with

various customers and assisting them with payment plans and utilizing

company tools to help them resolve their financial situations. Duties also

included skip tracing, data entry, monitoring accounts to determine when

necessary to file legal and assisting associates with escalated phone

calls.

Employer: ARS, Ontario Ca

Dates: 6/02 to 2/03

Job Title: Collector

Duties: Duties include notifying clients and assist them by giving options

on how to resolve their financial situations, notate accounts and update

information.

Employer: Macy's, Montclair Ca

Dates: 11/00 to 6/02

Job Title: Signer

Duties: Duties include calculate sales reports, responsible for

constructing and advertising sales events and promotions.

Employer: Mervyns, Upland CA

Dates: 11/98-11/00

Job Title: Bookkeeper/Logistics

Duties: Calculating and recording end of day balances, making deposits,

organizing and scanning overstock into proper departments.

Skills:

MS WORD, TYPE 45 WMP, MS EXCEL, OFFICE EQUIPMENT, CUSTOMER

SERVICE, TELEPHONE TECHNIQUES

Education: Associate degree Chaffy College 2005

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