Customer Service Data Entry

Location:

Posted:

October 17, 2010

Alger, OH *****

*******@*****.***

Yvonne Nolen

Experience 03/2010-Present Preferred Memberships

Alger, OH

Customer Service

. Answer inbound phone calls

. Cancel customer memberships

. Give credits when needed

. Data Entry

08/2007-01/2010 Northwestern Ohio

Security Systems Lima, OH

Monitoring Operator

. Monitor residential and commercial alarm systems in the

state of Ohio

. Answer inbound phone calls and make outbound phone

calls

. Answer customer questions and solve different types of

issues

. Work on different types of data entry projects

11/2005-05/2007 Adecco

Bellefontaine, OH

Clerical/Industrial

. Investigate and attach billing backup for vendors and

Accounting Department

. Work on special projects for Merchandising and

Accounting Departments

. Work on assembly line

01/2005-09/2005 Spherion

Columbus, OH

Monitoring Operator

. Monitor alarms for Bank Offices and Private

Financial Groups

. Answer inbound phone calls

. Answer customer questions and solve different types

of issues

Education 1985 Bath High School

Lima, OH