R egena Rogers

**** ******** ****

Harrison, TN *7341

423-***-****

abja43@r.postjobfree.com

OBJECTIVE

To obtain a position where I can excel using my computer skills and working directly with customers. My goal is

to find a progressive company that recognizes and rewards personal excellence and dedication. I am willing to

serve such a company with excellence as my goal

PROFILE

Proficient in Windows 95, 98, XP & Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft

PowerPoint, Internet Explorer and Macromedia Dreamweaver

Knowledge of PC setup and installation, reformatting, loading programs, installation of memory & hard

drives, troubleshooting and data backup

EMPLOYMENT

Advanced Electronics, Inc., Chattanooga, TN 1999 2008

(company closed in Oct., 2008)

Office Manager

General office duties (answer telephones & direct customer calls to proper person)

•

Work directly with outside sales people and customers on preparing proposals (Microsoft Access) and

placing orders with our factory (Quick Books Pro)

Handle most customer service calls (i.e., warranty claims & etc.)

Run weekly reports on Access Database for company management

Make changes to Access Database as needed (use outside help with any major changes)

Maintain Customer database in Access and Microsoft Outlook

Troubleshoot and correct any computer issues

Load all software programs including Antivirus programs such as Norton

Update web page as needed

Use Microsoft Word, Excel & Outlook

Purchase office supplies

Blue Cross Blue Shield of TN, Chattanooga, TN 1989 1999

Claims Examiner / Senior Claims Examiner

Processed claims

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Customer Service as needed

•

EDUCATION

New Horizons, Chattanooga, TN 2000 2003

Software courses completed: Microsoft Access, Microsoft Word, Microsoft PowerPoint, Corel Draw,

Corel Draw, FrontPage, Adobe Photoshop, Adobe Illustrator

Edmondson Junion College, Chattanooga, TN 1988 1989

Took a one year course on computer programming

Mountain View Christian Academy, Bryant, AL 1982 1986

Graduated with top honors (Salutatorian)

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