Human Resources Training

Dirley L. Ball

***** ********** ***** • Chester, VA 23086

Cell 804-***-****

Email abja2v@r.postjobfree.com

Human Resources Executive with proven success in proactively leading a broad range of HR

services and community relations initiatives. A people-focused professional with reliable

insights as well as strong communication and interpersonal skills who relates well at all levels

of an organization. Seeking an opportunity to blend solution thinking, negotiation and team-

building skills to improve processes, promote organizational stability and a positive culture.

Expertise

People Management / Succession Compliance/Fiduciary Controls

Planning/Project Management Relationship Management /

Mergers/Acquisitions Business Development

Integrated Marketing Strategy Teaching / Mentoring / Team

Leadership/Training

Policy Design/Implementation

Strategic Planning and Execution

Brand Development

PROFESSIONAL EXPERIENCE______________________________________________

Circuit City Stores, Inc., Richmond, VA

Director, Corporate Citizenship 2007 – 2009

Business Owner for national/international corporate giving and community relations

Implemented/developed the first national public relations, marketing and business

strategy concepts for Circuit City’s philanthropic programs

Designed volunteer programs, tools and materials accessible to 43,000 associates

Created and facilitated innovative training programs that empowered over 10,000

volunteers to impact important grass root needs and issues in their community

Developed an internal technology platform capturing volunteer metrics, ROI, reporting

and community impact; saving the company $45,000

Increased associate giving from 2,700 to 43,000 associates within six months

Launched first national fundraising campaign driving cross-functional teams, processes

and technology raising over $500K in three months

Relationship builder: initiate, build and sustain over 100 relationships as community

liaison for the company nationally and internationally

Drive associate engagement through commitment to volunteerism while fostering

positive community relations. Increased engagement in this area an average of 70%

Created/managed an associate funded/company subsidized internal non-profit to

provide financial assistance to associates. Increased donations from $1000 to over

$350K in three months

Exceeded projected fundraising goals by 50% raising $50k in one quarter

Managed all compliance, audit and accounting programs relating to applicable

corporate foundation, non-profit and tax laws

Budgeting and P&L responsibility

PROFESSIONAL EXPERIENCE______________________________________________

Circuit City Stores, Inc., Richmond, VA

Director, Associate Relations 2005 – 2007

Responsible for federal, state and local regulations, ADA, FMLA, EEOC, labor relations,

wage and hour supported by nine direct reports and 40 human resource professionals

Created an associate survey process to measure associate engagement nationally and

internationally for the first time. Negotiated vendor contract saving the company $100K

Designed communication strategy and execution process for training materials: sexual

harassment, labor relations and code of business conduct nationally and internationally.

Compliance rate for all associates exceeded 95% complete

Improved length of time to resolve issues through Issue Resolution Line by 50%

Drive merger and acquisitions due diligence process for the human resources department

Define, measure, report, and seek to influence key business metrics through the

development of the first HR Scorecard/Dashboard

Budgeting and P & L responsibilities $20M

CarMax Automobile Superstores, Inc., Richmond, VA

Director, Human Resources 1998 – 2005

Developed HR infrastructure and led initiatives to support rapid growth from $500M to

$4.5B in annual revenue and 150% workforce expansion in 5 years

Managed $100M annual budget to include outsourcing, benefits, relocation and capital

expense. Added $1.5M to bottom line in one year through contract renegotiation

Directed seven managers overseeing all facets of HR: training, leadership/organizational

development, HRIS, analytics, payroll, recruitment/retention, performance, associate

relations, community relations, succession planning, benefits and compensation

Drive HR outsourcing project during CarMax spin-off from Circuit City

Responsible for compliance with US Department of Labor, Occupational Safety and

Health Administration (OSHA), Equal Employment Opportunity Commission (EEOC)

regulations and Health Insurance Portability and Accountability Act (HIPAA). Served as

corporate privacy officer

Lead on the Submission’s Team for the “100 Best Companies to Work for” the first time

CarMax made the list

EDUCATION____________________________________________________

University of Richmond, Richmond, VA

The Ohio State University, Columbus, Ohio

Professional development/training: Worker’s Compensation, HIPPA Compliance,

Mentor, EEO/ADA, FMLA, Sexual Harassment, Union Avoidance, Sarbanes Oxley,

Mergers and Acquisitions and Cultural Diversity

COMMUNITY____________________________________________________

Board of Directors, Boys & Girls Clubs, Freedom House and Community In Schools

Advisory Council, Women’s Leadership Council for United Way

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