Human Resources Training

hUMAN rESOURCES mANAGEMENT pROFESSIONAL

Profile Overview

A hands-on and highly accomplished HR management professional and

organizational change expert with experience in shaping corporate human

resources functions in both the profit and non-profit arenas. I have been

strategic in developing training programs that maximize employees'

potentials and drive improvement in overall organizational effectiveness. I

am accustomed to streamlining wage administration, workers' compensation,

personnel policies, counseling, staffing, benefit plans, performance

evaluations and training/development. As well as growth-focused self-

starter with advanced administrative, problem-solving and decision-making

skills.

Areas of expertise:

Team Performance Optimization Organizational Restructuring Employee

Relations Program Development Hiring and Recruitment Business

Analysis Policy Formulation Training Needs Analysis

Computer Skills:

PayChex Payroll ADP Payroll ADP HR Profile / PayChex HR Visio

Microsoft Office Suite Outlook Hospital In-house payroll and human

resources system

Summary of Qualifications / Achievements

HR Governance / Operations

* Significantly contributed in the successful set up of Human Resources

Department for three companies

* Led and streamlined the acquisition of two competitor companies'

employees

* Developed and systematized planning and relocation of a corporate

office

* Authored and revised employment policies and employee handbooks for

multiple times

* Fostered cost efficiency through proficient oversight of departmental

budgets

* Administered payroll, personnel, employee relations, instruction,

FMLA, LOA, OD and confirmatory action

* Guided the company to its first accreditation by proficiently

managing, writing and compiling the documents for submission to

accrediting organization

* Developed company policies in support of business continuity plans

* Partnered with management to provide reports and analysis on

performance indicators and overall corporate progress in daily

operations

Internal and External Communications / Employee Relations

* Ensured that all employees were thoroughly informed on company

policies, including disciplinary processes for employee discipline

appeals, federal labor laws and applications

* Built a responsive and team-oriented work culture by strengthening

corporate relations and internal communication; identified the causes

of organizational inefficiency to effectively design training and

improvement plans

Staff Development / Training and Development

* Honed and gauged reliability of corporate leaders by designing

management training programs in areas of discipline, documentation and

proper termination procedures to ensure fairness and avoid litigation

* Measured applicants' potentials as well as recruited, screened and

placed exempt, non-exempt and technical staff

* Maximized skills of staff and technical employees by implementing and

conducting training and orientation sessions

* Developed employment programs and produced advertisements to achieve

employment goals

* Functioned as the focal point of contact for regulatory agencies

Compliance and Conflict Resolution

* Successfully achieved workers' compensations regulations; effectively

administered training and dealt with workers' company claims by

establishing a safety and compliance departments

* Monitored and ensured compliance with California's challenging wage

and hour regulations as well multi-state wage regulations

* Improved grievance procedures and ensured timely resolution of labor

disputes

* Restructured pension plans to maintain compliance and monetary savings

of the company

* Maintained the company's integrity during unemployment hearings and

wrongful discrimination suits

* Spearheaded the investigation of several harassment claims, which in

some cases resulted to disciplinary action and ultimately criminal

prosecution

Work History

Volunteer

OPEN - Outstanding Professional Employment Network

Simi Valley, CA (Present)

Manager of Human Resources

PRI Medical, Sun Valley, CA (2004-2009)

Director of Human Resources

Consumer Credit Counseling Service, Los Angeles, CA (1993-2004)

Education & Training

(BS) Bachelor of Science in Business Administration

University of Redlands, Redlands, CA

Boot Camp for Supervisors

Supervisory and Management Skills Seminar Series

Professional Affiliations

Personnel in Human Relations Association (PIHRA)

Advisory Board Member for Women at Work

Certified Credit Counselor through National Foundation Credit Counseling

California Notary Public

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