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Customer Service Sales

Location:
Kingston, TN, 37763
Posted:
August 22, 2010

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Resume:

Gloria J. Simmons

*** ****** ****, ***. *

Kingston, TN 37763

abja0u@r.postjobfree.com

865-***-****[pic]

Summary of Qualifications: Secretarial and management experience in legal,

real estate, sales, marketing and healthcare positions as well as an

extensive customer service background .

Skills:

Proficient in Excel, MSWord, Access-based databases, health-care provider

patient-care software and sales and marketing lead-tracking software,

customer service, sales, cashier, multi-tasking and setting up and

maintaining multi-line telephone and internet systems as well as machine

transcription; a working knowledge of Publisher, Power Point and Peachtree

Accounting and experienced in background checks of applicants education and

job histories. Possess a working knowledge of medical computer systems used

in patient care.

Education:

. Associates Degree in Criminal Justice. Western International

University, Phoenix, AZ - March, 2008.

. Real Estate Brokers Course, State of Tennessee, 2006. License

currently retired.

. Legal Assistant - Paralegal Certificate. Coastal Georgia Community

College, Brunswick, GA - June, 1997.

. Information and Office Technology Diploma (with honors). Okefenokee

Technical Institute, Waycross, GA - September 1995.

. Basic and advanced Bookkeeping Certificates, Coastal Georgia Community

College, Brunswick, GA - 1987 and 1988.

.

Experience:

Temporary Admin Assistant: ARG Financial Staffing, Knoxville, TN. 2010 -

Present

. Perform all tasks required in a particular position.

Temporary Receptionist: Temp Systems, Inc., Oak Ridge, TN, 2009- Present.

. Perform all tasks required in a particular position.

. Most Recently assigned as temporary receptionist for NucSafe in Oak

Ridge, TN April 2009-March 2010

Receptionist: Digitize It Now - Knoxville, TN. November, 2008 - April,

2009.

. Greet customers, take orders and process deposits/payments.

. Answer phones, make sales calls and follow up leads.

. Create and maintain all sales spreadsheets and prepare and maintain

monthly sales tax spreadsheets.

. Proof all completed work, notify customers when orders were

ready, process any payments due and enter all transactions into

sales spreadsheets.

Unit Coordinator: Highlands-Cashiers Hospital, Highlands, NC, April, 2008-

November, 2008.

. Admit, transfer and discharge patients in routine and emergency

conditions,

. Set up and maintain all patient charts,

. Enter physician's orders online to appropriate departments and to

patient charts, and

. Skilled in Acute Care and Emergency Department operations.

Executive Secretary: Vision Producers, Inc., Cashiers, NC, April 9, 2005, -

September 15, 2007.

. Set up and maintain all office files; interview and train staff,

. Responsible for explaining employee benefits and insurance

. Responsible for all workers compensation claim filings and claim

answers;

. Responsible for Accounts Receivables and Payables,

. Procurement specialist for office and property as well as telephone

and internet systems and equipment, and

. Perform and carry out all phases of secretarial duties and

requirements.

Executive Assistant: Land Resource Companies and Mountain Sea Properties,

Brunswick, GA, Panama City, FL, and Kingston, TN - August, 1999 and

February, 2005.

. Set up and maintain all office files; interview and train staff,

explain benefits, insurance and compile information and replies to

workers' comp claims;

. Responsible for Accounts Receivables and Payables,

. Procurement Specialist for office and property as well as phone and

internet systems and equipment, and

. Performed all phases of secretarial duties and requirements.



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