Nicole Anderson
**** ******* ***. ? Moore Haven, FL 33471
863-***-**** ? ***************@*****.***
http://aiu.confidentialresume.com/nicoleandersonhumanresources/
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OBJECTIVE
To obtain a Human Resources position that will utilize my leadership and
management skills.
PROFESSIONAL EXPERIENCE
Human Resources Department Supervisor February 2010- present
Babies R' Us West Palm
Beach, FL
. Recruiting and sourcing candidates, screening and interviewing,
maintaining records, facilitating new hire orientations, supporting
the training of new associates
. Regularly schedule external recruiting in various selling oriented
organizations to attract top talent to BRU
. Work with the Store Manager and Assistant Managers to develop hiring
strategy, to ensure staffing levels are maintained and to minimize
hourly turnover
. Ensure use of blended learning programs for all associates including
use of Learning Management System (LMS) and the CRYSTAL reports as
well as the administrative responsibilities of LMS
. Set up and maintain all new hire paperwork by following "R" Us family
guidelines as well as maintaining confidentiality of these items
Office Clerk December 2008 - February
2010
Gulfstream Goodwill Industries West Palm Beach, FL
. Administer payroll for 40+ employees
. Reconcile and produce purchase order transactions
. Applicant screening, interviewing, selection, and hiring
. Initiate new hire process
. Resolve employee personnel and benefit inquiries
. Assist Project Manager in daily tasks, such as meetings, employee
personnel issues, contract interpretations, and many other duties as
assigned.
. Assist with contract modification and compliance
. Working with individuals who have disabilities
Human Resources Clerk July 2007 - December 2008
The Geo Group, Inc. Moore Haven, FL
. Assisted Human Resource Manager in budget reconciliation and other
forecasting/planning activities.
. Assisted in administering a revised employee evaluation program, which
allows for improvement on identified problem areas before final
evaluation.
. Resolved employee pay and personnel inquiries and problems, and then
submits necessary inputs, changes, additions, and deletions into the
computer system for correction of problem.
. Assisted subordinates through individual and group conference in
analyzing problems and improving their skills and potential for
promotion.
. Compiled information to Worker's Compensation claims for employees and
for insurance carrier.
. Developed an Interview Training Class for supervisors in order to
ensure they are following local, state, and federal laws when
interviewing applicants.
. Designed new employee orientation package; established and facilitated
all new employee activities and sessions, which provides (for the
first time) continuity in all company and benefit information
presented verbally and in writing.
Judicial Process Technician October 2006 - July 2007
Orange County Sheriff's Office Orlando, FL
. Record, distribute, file, verify, update, and validate all warrant
related information.
. Handle numerous phone calls and computer programs at one time.
. Process and maintain confidential criminal and personnel information.
. Enter, process, and execute all warrant information into the National
Criminal Information Center/Florida Criminal Information Center
(NCIC/FCIC)
. Teletype correspondence with various law enforcement agencies
nationwide.
. Enter warrant information.
. Train and prepare new hires according to agency policy.
Vacation Planner / Lead Supervisor November 2004 - March
2006
Marriot Vacation Club Orlando, FL
. Inbound and Outbound Telecommunication Sales
. Prepared nightly, weekly, and Monthly reports
. Required to meet a weekly budget and supervised my employees to meet
one as well
. Prepared Payroll for 35+ employees
. Implemented Marriott Policy
. Managed other teams as well as my own when superior management was
unavailable
. Provided customer service skills as well as taught effective customer
service.
EDUCATION
Bachelor of Business Administration November 2009
American InterContinental University Hoffman Estates,
IL
. Concentration: Human Resources Management
. GPA: 3.5 (Cum Laude)
. Related Coursework: Global Strategic Management, Human Resource
Management, Organizational Change, Human Resource Administration,
Financial Management, Economics in a Global Environment, Decision
Making, Concepts in Organizational Behavior, Managerial Accounting and
Organizational Controls, Statistical Analysis
Associate of Arts in Business Administration September 2008
American InterContinental University Hoffman Estates,
IL
. Concentration: Business Administration
. Related Coursework: Personnel Management, Business Management and
Leadership, Business Ethics, Fundamentals of Business Law,
International Business, Marketing, Interpersonal Communication,
Humanities I
CERTIFICATES / MEMBERSHIPS
CPR/AED 08/2008
First Responder 08/2003
Heartsaver First Aid 08/2008
FCIC/NCIC Certified 12/2008
TAC Certified 12/2008
SHRM 08/2009
No relocation expenses required