LILIBETH A. SAGRADO
***** **** ***** **** #*** Austin, Texas 78753
Cell: 954-***-****, Email: abj9xu@r.postjobfree.com
OBJECTIVE: To acquire a position that allows me to use my expertise and
proven success in the Human Resources and HRIS functions.
PROFILE: Experienced Human Resources professional with more than seven
years experience supporting large populations, both union and non-union, in
excess of 10,000 employees
CORE COMPETENCIES
. Broad working knowledge of human resources
. Excellent management skills
. Strong interpersonal and organizational skills
. Natural problem solving and conflict resolution skills
. Dependable team player, willing to assume high levels of
responsibility
. Strong leadership with ability to build, motivate and retain
successful team
. Capable of coordinating, and communicating with associate at all
levels
ACCOMPLISHMENTS
. Implemented new HRIS process which minimized data entry errors by 90%
. Created process which minimized duplicate paperwork from Human
Resources staff, reducing costs by 80%
. Performed payout calculations and processed paperwork for over 2000
union employees impacted by reduction in force, ensuring compliance
with union contract and avoiding fines for non-compliance
. Familiar with union contract summaries, function as subject matter
expert providing guidance to payroll, HRIS, HR and Labor Relations
staff for payroll related concerns
PROFESSIONAL EXPERIENCE
DHL GBS - Finance and HR Services, Plantation, FL 2009 - September
3, 2010
HRIS Lead Specialist
. Oversee day-to-day HR operations and employee relations activities for
10,000+ DHL employees, both union and non-union
. Prepare reports in support of human resources operations
. Provide functional guidance, advice, supervised special projects, and
training for new and existing team members
. Provide assistance and support to others on difficult assignments
and/or problems
. Confirms accuracy and integrity of all data entered, maintain data in
HRIS systems and database and assure information is available on a
timely basis
. Responsible for weekly auditing process for all data entered in
PeopleSoft by team members basis to ensure accuracy of all data
. Maintain personnel files in compliance with applicable legal
requirements
. Process over 5,000 focal annual performance evaluation reviews for non-
union employees yearly basis
. Process over 2,000 new hires (part-time non-union employees), since
2009 into PeopleSoft database, auditing them to ensure data accuracy
. Responsible for analyzing and researching contract summaries, ensuring
clear and concise evaluations for use by HR Labor Relations in
resolution of discrepancies in employee wage rates, benefits, PTO
accruals, etc.
DHL Express - HRIS and Labor Payroll Services, Plantation, FL 2007 -
2009
Sr. HRIS Labor Payroll Administrator
. Processed payroll corrections, avoiding grievances and fines from
unions
. Processed West Coast union employee pay adjustments, manual check
requests, vacation advances, and vacation payout in compliance with
the union contract summary
. Responsible for researching and calculating employees' PTO (sick time,
floating holidays, vacation, birthday, anniversary, etc.) in
compliance with the union contract summary
. Assisted union employees, site Supervisors, and payroll clerks with
payroll issues and queries, ensuring compliance with union contract
summary
. Assisted HR Business Partner and HR Labor Relations in resolution of
union pay discrepancies and grievances
. Responsible for running report for union employees (West Coast)
verifying work hours using Kronos, Oasys, Mobious, and R&R Report to
resolve payroll related discrepancies
DHL Express - HRIS Department 2003 - 2007
Sr. HRIS Representative Specialist
. Processed all HRIS paperwork for exempt and non-exempt employees
including new hire paperwork, pay adjustments, promotion, performance
appraisals, corrective action, leaves of absence, suspension/layoff,
leaves of absence, and other employee records into PeopleSoft
database.
. Ensured accurate and timely processing of salary continuation with pay
and benefits throughout the termination date
. Trained and coached new and existing team members
. Handle special projects per Management request
. Provided follow-up to employees, Managers and HR Business Partners on
all required HR Data documentation
. Retrieved personnel files when request submitted by HR Business
Partner
. Assist employees, Field Managers and Supervisor to resolve HR related
issues such as pay, PTO accruals, etc.
. Created and ran query report from PeopleSoft using reporting toll for
management for HR and Payroll
. Performed administrative duties as assigned, including distribution of
mail, filing, faxing, and scanning of HR and payroll records
EDUCATION
2001-2003 Associates of Science Degree in Computer Information Technology
International College, Fort Myers, Florida
COMPUTER SKILLS
Microsoft Office, Word, Excel, Access, PowerPoint, Windows XP, Internet
Explorer, HRIS Systems (PeopleSoft 8.0 and 8.8), Timekeeping (Kronos and
Oasys), ADP Payroll (Whitney, R&R Report, and Mobious)
Professional References Available Upon Request