Jean Knott Seurer

**** **** ****, ***** ** ***** home: 651-***-****

abj9x5@r.postjobfree.com

Objective

Payroll specialist or finance team lead with extensive customer service

experience in payroll, payroll deductions, garnishment laws and regulations

with a proven ability to lead a team and grow a department

Core Competencies

. Employee in-house Bi-wkly/wkly Payroll

. Customer Service and Employee Confidentiality-internal & external

. Employee Over/Under payments

. Account Reconciliation/Journal entries

. Voluntary & Involuntary Payroll Deductions wage garnishments, W2's and

W4's

. Technology Team Lead

. Paycheck distribution

. Unclaimed Property

Work Experience

Northwest Airlines/Delta Airlines Inc.

(December 5, 1985 - July 30, 2010)

Lead Employee Payroll Deductions Associate

June 1998 - July 2010

. Processed Employee Payroll by reviewing and uploading incoming

electronic excel/word documents for employee deductions, wage

garnishments and payroll taxes, as necessary by payroll close schedule

. Customer service including research and responding to incoming phone

calls, faxes and emails for employee and vendor overpayments and

underpayments, (overpayment 99.9% collection success, underpayments

on special check )

. Geac Payroll system account reconciliation, Journal entries, and US

Bank ACH account reconciliation

. Process employee voluntary and involuntary payroll deductions

including updating tax changes, ACH direct deposit requests, union

dues, uniforms, pass travel deductions, employee purchases, insurance

premiums, overpayments, underpayments, relocation and special payments

. Resource in payroll for programming and testing systems for payroll

deductions technology upgrades (vendor and contract compliance),

payroll resource for H.R. Benefits, H.R. Pass Travel and Labor

Relations departments

. Technology team lead maintained and successfully upgraded several

payroll data program files which has saved the company time and staff,

maintained user access to payroll systems and reports, security audit

for system users and knowledge of AP- McCormack & Dodge system for

vendor data and payment research, created and trained department

policy and procedure manuals, staff interviewing and reviews, self-

motivated, strong skills for attention to detail

Lead Employee Tax Specialist June 1995 -

June 1998

. Audited and reconciled employee and employer taxes, social security

and Medicare tax based on federal tax regulations, data input of

employee W4 withholding's, produced over 50,000 year end W2's, wage &

employment verifications

. Assisted/tested of creation of new automated system for Unclaimed

Property on outstanding employee and vendor checks

. Audited, Reconciled Company Relocation expense reports, employee

contact for policy and procedures on their relocation payment and

expenses, contact for employee W4-W2 inquires, created and trained

department procedures manual

Ground Payroll Time Keeper Clerk May

1989 - June 1995

. Processed electronic, manual time cards, pay discrepancies, workman's

compensation, audited employee vacation, sick, OJI hours, assisted on

verification of union contract verbiage to update department process,

special payments, trainer

Education: Northern Technical School of Business-Sept. 1981-1982 Major in

Business and Travel-Diploma received

Courses: American Payroll Association-certificate received, U OF MN for

Human Rights and Safety-credits received

Work Committee's: Human Rights Committee, Safety Committee, Community

Service Committee, and a Union Rep., Payroll Attendance and Policy

Committee. I also worked closely with Labor Relations Department for union

contract verbiage interpretation and pay rules, also on wage assignments

for State and Federal laws at Northwest Airlines.

Volunteer: I volunteer at my church in the day care center, supervise the

build for safety for religion classes, help at Sunday Mass service. I have

been a Soccer coach assistant. I volunteer at my child's school for several

different fund raisers and miscellaneous events. I am our neighborhood

block fund raiser for the American Cancer Society.

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