Customer Service Sales
Resume:
JACKIE L. CARROLL
**** ** **** **** **** Stuart, FL
Cell
abj9ss@r.postjobfree.com
Personal Objective
To assist a growth oriented company in developing quality office management
practices.
Educational Background
Harcourt University
Scranton, PA
3.5 GPA
Associate Degree in Business Management
Associate Degree in Sales/Marketing
Summary of Qualifications
Office Management
. Strong analytical / problem solving ability to make decisions on fact and
sound judgment.
. Experienced using customer service operations, data processing, accounts
payable/receivables, payroll, human resources, and event coordination
. Excellent organizational, verbal, time management and communication
skills
. Capable of managing multiple projects and prioritizing deadlines
. Strong understanding of accounting, math concepts and strong
interpersonal skills
Computer Skills
. In-depth technical proficiency in Microsoft applications
. Proficient with Microsoft Word, Outlook, and Excel as well as internet
capabilities
. Microsoft Office Suite; Office Visions, Ami Pro, Affinity, Sun Quest Lab
programs, AS400
Communication
. Skilled in cultivating excellent relationships with both clients and
colleagues
. Work well under pressure managing multiple tasks and priorities
. Strong team player, excellent follow-through skills
. Ability to work independently and be self-motivated
. Exceptional ability to maintain a positive attitude, handle conflict and
confrontation
Professional Experience
STATE OF TEXAS November 2009 -
April 2010 Health and Human Services
Midland, TX
Advisor II
. Assisted clients with needs concerning Food Stamps, Medicaid,
Medicare, CHIP (Child Health), WHIP (Women's Health Program) and
various other programs offered by the State.
Page 2
KEN BRYAN'S, INC. September 2006 -
September 2009
Stuart, FL
Office Manager
. Processed payroll, accounts receivable and payable, purchase orders,
banking, telephones and customer service
. Assisted computer design based on clients needs
SAILFISH POINT REALTY, INC. March 2006 - July
2007
Stuart, FL
Secretary/Receptionist
. Part-time weekend position for Real Estate Office
. Assisted potential clients inquiring about development
. Assisted agents with appointments, paperwork processing
. Maintained sales packets, photographs, literature, current pricing
. Worked with customers at open houses
.
JUPITER MEDICAL CENTER October 2000 - December 2004
Jupiter, FL
Clinical Laboratory Customer Service Secretary
. Secretary to Auxiliary Board of Directors and volunteer for 2 years
. Processed labs from outpatient sources and result back to doctors and
associates
. Secretary III for rehabilitation services and diabetes education
. Perform scheduling and insurance verification
. PBX Operator per diem
Volunteer for Jupiter Medical Center Auxiliary Board of Directors
1997-2001
American Red Cross, Emory/Cartersville Medical Center
SPRINGS BATH FASHIONS September 1992 -
January 1997
Dalton, GA
Customer Service/Allocation Coordinator
. Served as liaison between warehouse personnel and customer service
. As credit associate release orders directed by corporate credit
analysts
. Created reports for management relating to credit exceptions and
shipment activity
. Purchasing agent for QLT, chair Activity Planning Committee
. Pilot telemarketing program created to service small/specialty stores
JACKIE L. CARROLL
JACKIE L. CARROLL
1858 SW Palm City Road Stuart, FL
34994 561-***-****
Cell
abj9ss@r.postjobfree.com
Personal Objective
To assist a growth oriented company in developing quality office management
practices.
Educational Background
Harcourt University
Scranton, PA
3.5 GPA
Associate Degree in Business Management
Associate Degree in Sales/Marketing
Summary of Qualifications
Office Management
. Strong analytical / problem solving ability to make decisions on fact and
sound judgment.
. Experienced using customer service operations, data processing, accounts
payable/receivables, payroll, human resources, and event coordination
. Excellent organizational, verbal, time management and communication
skills
. Capable of managing multiple projects and prioritizing deadlines
. Strong understanding of accounting, math concepts and strong
interpersonal skills
Computer Skills
. In-depth technical proficiency in Microsoft applications
. Proficient with Microsoft Word, Outlook, and Excel as well as internet
capabilities
. Microsoft Office Suite; Office Visions, Ami Pro, Affinity, Sun Quest Lab
programs, AS400
Communication
. Skilled in cultivating excellent relationships with both clients and
colleagues
. Work well under pressure managing multiple tasks and priorities
. Strong team player, excellent follow-through skills
. Ability to work independently and be self-motivated
. Exceptional ability to maintain a positive attitude, handle conflict and
confrontation
Professional Experience
STATE OF TEXAS November 2009 -
April 2010 Health and Human Services
Midland, TX
Advisor II
. Assisted clients with needs concerning Food Stamps, Medicaid,
Medicare, CHIP (Child Health), WHIP (Women's Health Program) and
various other programs offered by the State.
Page 2
KEN BRYAN'S, INC. September 2006 -
September 2009
Stuart, FL
Office Manager
. Processed payroll, accounts receivable and payable, purchase orders,
banking, telephones and customer service
. Assisted computer design based on clients needs
SAILFISH POINT REALTY, INC. March 2006 - July
2007
Stuart, FL
Secretary/Receptionist
. Part-time weekend position for Real Estate Office
. Assisted potential clients inquiring about development
. Assisted agents with appointments, paperwork processing
. Maintained sales packets, photographs, literature, current pricing
. Worked with customers at open houses
.
JUPITER MEDICAL CENTER October 2000 - December 2004
Jupiter, FL
Clinical Laboratory Customer Service Secretary
. Secretary to Auxiliary Board of Directors and volunteer for 2 years
. Processed labs from outpatient sources and result back to doctors and
associates
. Secretary III for rehabilitation services and diabetes education
. Perform scheduling and insurance verification
. PBX Operator per diem
Volunteer for Jupiter Medical Center Auxiliary Board of Directors
1997-2001
American Red Cross, Emory/Cartersville Medical Center
SPRINGS BATH FASHIONS September 1992 -
January 1997
Dalton, GA
Customer Service/Allocation Coordinator
. Served as liaison between warehouse personnel and customer service
. As credit associate release orders directed by corporate credit
analysts
. Created reports for management relating to credit exceptions and
shipment activity
. Purchasing agent for QLT, chair Activity Planning Committee
. Pilot telemarketing program created to service small/specialty stores
JACKIE L. CARROLL
1858 SW Palm City Road
561-***-**** Cell
Stuart, FL 34994
abj9ss@r.postjobfree.com
Personal Objective
To assist a growth oriented company in developing quality office management
practices.
Educational Background
Harcourt University
Scranton, PA
3.5 GPA
Associate Degree in Business Management
Associate Degree in Sales/Marketing
Summary of Qualifications
Office Management
. Strong analytical / problem solving ability to make decisions on fact and
sound judgment.
. Experienced using customer service operations, data processing, accounts
payable/receivables, payroll, human resources, and event coordination
. Excellent organizational, verbal, time management and communication
skills
. Capable of managing multiple projects and prioritizing deadlines
. Strong understanding of accounting, math concepts and strong
interpersonal skills
Computer Skills
. In-depth technical proficiency in Microsoft applications
. Proficient with Microsoft Word, Outlook, and Excel as well as internet
capabilities
. Microsoft Office Suite; Office Visions, Ami Pro, Affinity, Sun Quest Lab
programs, AS400
Communication
. Skilled in cultivating excellent relationships with both clients and
colleagues
. Work well under pressure managing multiple tasks and priorities
. Strong team player, excellent follow-through skills
. Ability to work independently and be self-motivated
. Exceptional ability to maintain a positive attitude, handle conflict and
confrontation
Professional Experience
STATE OF TEXAS November 2009 - April 2010
Health and Human Services
. Assisted clients with Food Stamps, Medicaid, Medicare, Children's
Health Program, and various other programs
. Customer service to clients all over Texas advising them of programs,
limitations and policy
Page 2
BRYAN'S, INC. September 2006 -
September 2009
Stuart, FL
Office Manager
. Processed payroll, accounts receivable and payable, purchase orders,
banking, telephones and customer service
. Assisted computer design based on clients needs
SAILFISH POINT REALTY, INC. March 2006 - July
2007
Stuart, FL
Secretary/Receptionist (weekends)
. Part-time weekend position for Real Estate Office
. Assisted potential clients inquiring about development
. Assisted agents with appointments, paperwork processing
. Maintained sales packets, photographs, literature, current pricing
. Worked with customers at open houses
.
JUPITER MEDICAL CENTER October 2000 - December 2004
Jupiter, FL
Clinical Laboratory Customer Service Secretary
. Secretary to Auxiliary Board of Directors and volunteer for 2 years
. Processed labs from outpatient sources and result back to doctors and
associates
. Secretary III for rehabilitation services and diabetes education
. Perform scheduling and insurance verification
. PBX Operator per diem
Volunteer for Jupiter Medical Center Auxiliary Board of Directors
1997-2001
American Red Cross, Emory/Cartersville Medical Center
SPRINGS BATH FASHIONS September 1992 -
January 1997
Dalton, GA
Customer Service/Allocation Coordinator
. Served as liaison between warehouse personnel and customer service
. As credit associate release orders directed by corporate credit
analysts
. Created reports for management relating to credit exceptions and
shipment activity
. Purchasing agent for QLT, chair Activity Planning Committee
. Pilot telemarketing program created to service small/specialty stores
Contact this candidate