Customer Service Sales
Resume:
Michael L. Rogers
Pike Rd., Alabama 36064
***********@*****.***
Professional Profile
Solid background in speaking to groups, utilizing community resources,
educating consumers on product information and usage, prepares summaries,
managing small staff, and experienced in providing crisis interventions.
Skilled in developing and implementing standardized policies and
procedures.
Professional Experience
Montgomery Advertiser
Montgomery, Al.
Field Service Representative
11/09-Current
Achievements:
Re-Developed South & West Montgomery Territory
Service Active Accounts
Responsibilities:
. Assist in developing ads & placing orders
. Make sales presentations/cold calls & leads
. Maintain Redbook/Gap plan
Best of River Region Travel Guide
Prattville, Al.
Sales Manager
08/08-09/08
Achievements:
. Opened new accounts for advertising with magazine.
. Assisted in design of magazine
Responsibilities:
. Develop territory
. Make sales presentations
. Follow up leads
Phillips Medical
Melrose, MA 02176
Sales Counselor/Installer
09/05-11/09
Achievements:
. Opened new accounts without supervision.
. Enhance well being and quality of life.
. Cold called on new accounts.
Responsibilities:
. Install equipment in a professional and timely manner.
. Continually contact local organizations, businesses, and community
resources to market product and gain future referrals.
. Install updated products as needed to optimize customer service.
. Maintain installation schedule through Microsoft Office Excel
Montgomery Metro
Montgomery, Alabama
Counselor
04/03-11/09
Achievements:
. Assist clients in becoming drug-free.
. Re-Introduce productive clients into society with the necessary skills.
Responsibilities:
. Provide therapeutic intervention services to adults using individual,
group, or family counseling
. Provide intake services to new clients
. Provide referrals by use of community resources
. Staff cases with Program Director on a weekly basis
Montgomery Area Mental Health
Montgomery, Alabama 36104
Therapeutic Case Worker
11/02-09/04
Achievements:
. Introduce additional community resources.
. Assist in permanency placements.
Responsibilities:
. Assist social workers in Individual Service Plans
. Provide transportation to clients and foster families
. Provide therapeutic interventions by using individual, group, and family
counseling to foster families and foster children
Education
Troy University-Montgomery- Montgomery, Alabama
M.S. Public Management
August 2006
Troy University-Montgomery- Montgomery, Alabama
B.S.-Psychology Minor-Sociology/Military Science
May 2001
References
References are available upon request.
Contact this candidate