Customer Service Manager

Location:

Posted:

September 09, 2010

Bobbie (Bobette) Roemer

1. Management and supervision of employees in a high volume retail environment

2. Resolution of customer service issues in a timely and efficient manner

3. Inventory control and purchasing of products

4. Assist customers with product inquiries and availability of inventories

5. Documentation and organization of related business documents

6. Oversee three independent retail stores with product ordering for seven stores

Personal Skills

1. Organized individual with good follow through abilities and excellent time management skills

2. Strong work ethic and dedication to a team-like atmosphere

3. Independent and confident decision maker

Education

Highland Community College 1991-1993

Freeport, Il General studies

Employment

Kroger Co. Rockford, Il. 2007-present

Co- Manager

Fountains Retirement Community 2002-2007

Crystal Lake, Il

EMT, CNA

USPS 2000-2002

Rockford, Il

Part time Mailhandler

Stars and Stripes/Broadway Video 1986-2000

Manager of Freeport location

Regional Mgr. for three northern locations