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Customer Service Management

Location:
Uniondale, New York, 11553, United States
Posted:
May 24, 2010

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Michael D. Hunte, MBA *

*** ****** ***** *********, ** 11553

Home (516) *** ****

E mail: abj9n0@r.postjobfree.com Cell (516) *** ****

Finance, Investment and Operations Professional

Analytical, detail oriented and highly ethical finance professional with expertise in strategic equity trading and sound

portfolio management. Possess in depth knowledge of multiple trading disciplines and regulatory compliance;

proficiency as a FX trader, NASDAQ market maker and proprietary trader as well as financial advisory, brokerage,

budgeting and operations management. Experienced trading and executing equities, fixed income products, options,

and mutual fund orders. Known for understanding and simplifying complex information and concepts and display a

total commitment to balancing client and corporate goals. Demonstrated ability to handle multiple projects,

consistently meet deadlines, handle pressure and remain calm in chaotic and stressful situations. Licenses include

Series 7, 55, 63, 66, 31 and Registered Options Principal Series 4.

Core Competencies

P&L Responsibility

n

Regulatory Compliance

n

n Territory Development

Project Management

n

Customer Service

n

Client Relations

n

Brokerage Operations

n

Foreign Trade

n

n Trade Support

Trading

n

n FX Currency

n Financial Advisor

Professional Experience

Equity Trader Northeast Securities, Inc. Mitchell Field, NY 2006 – 2009

Identify the financial needs of investors and provide expert advisement. Monitor, trade and execute equities for

institutional and retail, domestic and international, options, and mutual funds electronically in a highly active

environment. Problem solve and process trades to gain clearance, confirmation and settlement of securities.

Identify and initiate short term equity trades in a assigned accounts.

Follow macro economic trends to create trading bias to prepare for each day/week/month.

Identify list of equities that provide greatest potential for trading opportunities on a daily basis.

2

Maintain constant research and study to determine which sectors are leading the current market.

Regularly scan SEC filings to understand company metrics and competitive position in sector.

Execute trades based on current order flow and trading programs to gauge trading continuation.

Use technical analysis to forecast price movements and place effective stop orders.

Execute various options strategies such as covered call writing, spreads, protective puts, send daily market

Update/Recaps.

Analyst Express Legal Documents, LLC Washington DC 2005 – 2006

Served as a legal documents analyst and process server.

Utilized a variety of word processing skills to create, revise, format, repurpose, otherwise manipulate, troubleshoot,

and recommend solutions regarding content in documents and other distributable formats for attorneys.

Performed document production in response to the workflow demands of the firm.

Financial Advisor Morgan Stanley DW, Inc. Melville, NY 2004 - 2005

Performed investment analyst services to clients on asset allocation, investments, planning and management of assets.

Promoted mutual fund fee base business.

Built a client base of high net worth individuals.

Maintain and manage long term client relationships

Provide clients with a high level of individualized client service, full service brokerage services and investment

strategies consistent with their individual financial goals and needs

FX Trader Global FX Remote Group LLC New York, NY 2003 – 2004

Traded cross currencies in the foreign exchange market. Helped institute trading and risk management strategies as

well as running the desk/book.

Successfully applied futures trading statistical arbitrage techniques.

Demonstrated highly developed professional quantitative and technical skills

Page 2

Client Support Analyst OpenLink Financial, Inc. Uniondale, NY 2001 – 2002

Led system analysis and support for $100 million integrated trading and risk management software company with 300

employees and 5 branch offices worldwide. Collaborated with C Suite executives, project managers and account

managers in the design and implementation strategies and plans for program upgrades and ongoing system

development.

Facilitated weekly meetings and international conference calls resulting in project execution.

Assisted major energy client with adapting and customizing software integration architecture.

Increased client satisfaction rate to 90% through communication and problem solving.

Conducted research and provide analysis related to use, function and application of software.

Equity Trader Adamson Brothers, Inc. Paramus, NJ 2000 – 2001

Provided direction and leadership for small start up, full service broker dealer. Instrumental in receipt of NASD

Market Making approval. Processed trades on ILX system and monitored trading system of NASDAQ securities.

Increased efficiency of trading processing by initiating and improving state of the art, high speed electronic

trading and execution system.

Enhanced client relations and secured accounts through meetings and conducting sales and educational

presentations.

Played key role in generation of $2 million annually through proper handling of orders and providing assistance

and support to team of brokers.

Michael D. Hunte, MBA 3

380 Second Place Uniondale, NY 11553

Home (516) *** ****

E mail: abj9n0@r.postjobfree.com Cell (516) *** ****

Senior Trader & Assistant Vice President Citicorp Securities Services, Inc. New York, NY

1988 - 1999

Provided high-net active investors with evaluations, information and long-term planning.

Responsible for regulatory compliance, operations and oversight of 5-member trading team

for full- service securities brokerage firm. Designed, implemented and expanded OTC

NASDAQ desk. Instrumental in firm’s visibility in the NASDAQ industry.

Traded equity, options, fixed income products, institutional, retail and OTC trader.

Tracked and monitored systems and processes by creating and generating daily MIS reports, weekly, monthly and

quarterly self assessment reports.

Teamed with Vice President and other upper level managers to plan and strategize.

Retail OTC and Bond Trader Financial Clearing & Services Corp., New York, NY

1983 - 1988

Education

Masters in Business Administration, Adelphi University; Garden City, NY

Bachelor of Business Management and Administration, Molloy College; Rockville Center, NY

Associate Degree in Liberal Arts, City University of New York; New York, NY

TRADING SPECIALTIES

OTC NASDAQ Securities

Bonds: fixed income, retail, corporate, municipal, treasuries and UITs

Institutional and retail derivatives/options

Institutional equities and ADRs

Currency trading

EXCHANGES

NASDAQ NYSE CBOE AMEX PBW PCSE

AWARDS

Customer Service Award, Citicorp Securities Services, Inc., New York, NY

COMPUTER SKILLS

PC with Windows

Word, Excel, ADP DNS AOM OMS, Thompson I

NASDAQ Level II and III, Bloomberg



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