Customer Service Representative
Resume:
Tacorra T Daniels
SHREVEPORT, LA 71109 US
Phone: 318-***-****
**********@*********.***
Objective
A position as a customer service representative or administrative assistant with a fast paced
company with many chances to advance.
Abilities
All skills include data entry, data filing, typing, customer service, cashiering, sales and retail.
Employment History
Customer Service Representative
09/2008 - 04/2010 AT&T, LA Shreveport, LA
Assist customers with registration, email creation, DSL physical line signal testing, modem / filter
set-up. Assist customers with email, browser, and modem troubleshooting. Interact with other
departments to resolve customer issues or provide additional services.
Customer Service Technician
05/2007 - 06/2008 Alltel Shreveport, LA
All duties included assisting customers with their accounts by reviewing bills, adjusting errors,
programming and troubleshooting cell phones and other equipment. Also provide customers with
knowledge of their existing equipment and informing or offering our new and / or existing products
and services.
Customer Service Representative
02/2006 - 04/2007 U S Support Company Shreveport, LA
Assist customers with registration, email creation, DSL physical line signal testing, modem/filter
set-up
Assist customers with email, browser, and modem troubleshooting
Interact with other departments to resolve customer issues or provide additional services
Cashier
07/2004 - 01/2006 Target Shreveport, LA
My job duties at Target as a cashier was to provide friendly customer service, checkout
customers, give and take all monies for transactions, keep area neat and get credit applications.
Stocker
07/2004 - 01/2006 Target Shreveport, LA
My duties as a stocker were to unload company truck every night, sort products, and stock all
products to their areas.
Education History
Completion Date Issuing Institution Qualification Course of Study
05/2002 Booker T. Washington H.S College Prep High School Diploma General High School
Curriculum
08/2002 Northwestern State University- Journalism
Certifications
Certification Title Issuing Organization Completion Date
DSL Technical Operator AT&T 10/2008
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