Human Resources Customer Service

Human Resources Assistant with demonstrated ability to complete multiple

projects simultaneously seek an opportunity that will allow me to best

utilize my skills and abilities working independently or as a valuable team

player

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Lotus Notes, AS400, and PHS scheduling

system

EMPLOYMENT EXPERIENCE

Twitchell Corporation January 2008- present

Dothan, Alabama

Human Resources Assistant

. Conduct new hire orientation to include all required documentation for

payroll and personnel files.

. Facilitate paperwork for new hires, current, and terminated employees.

. Responsible for maintaining personnel records.

. Point of contact for staffing agencies to obtain temporary.

. Approve and reconcile all insurance invoices for payment

. Maintain records for licensing all motorized vehicles.

. Direct all incoming calls to appropriate department.

. Handle employee issues with payroll.

. Assist HR Manager and other departments with projects as assigned.

Southeast Alabama Medical Center January 2000- December 2007

Dothan, Alabama

Transcriptionist/Receptionist May 2004- December 2007

. Transcribed medical documents.

. Scheduled appointments using PHS scheduling system

. Provided courteous and accurate customer service

. Filed and maintained confidential medical records and prepared patient

files.

. Maintained multiple phone lines.

Scheduler/ Registration Representative January 2000- May 2004

. Scheduled diagnostic testing

. Verified insurance benefits

. Conducted peer interviews

. Trained newly hired employees

. Operated computerized phone system

EDUCATION

University of Phoenix -

Masters of Business Administration Human Resources Graduation date December

2011

Troy State University of Dothan - Dothan, Alabama

Bachelor of Science: Sociology Minor: Psychology

REFERENCES AVAILABLE UPON REQUEST

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