Customer Service Manager

Pamela Cavett

*** ********** ***

Canton, MS

Cellular: 601-***-****

Message: 769-***-****

Email: abj9g4@r.postjobfree.com

Skills: Leadership Skills, Good Communication, Good Behavior, Team Player,

Motivator, Negotiator, Hard Working, Dedicated, and Good Listener.

Objective: My objective is to obtain a position that provides me with hands

on experience and good pay.

Education:

1996 - 2000 Canton High School

Work Experience:

2008-2010 Comcast Cable

Customer Account Executive

. Handle High Volumes Of Calls

. Troubleshoot High Speed Internet and VOIP

. Provide Great Customer Service

. Resolve Complaints

. Upsale VOIP Services

2007 - 2009 Wal - Mart

Customer Service

. Handled cash transactions for purchases

. Processed returns and exchanges of merchandise

. Directed customers to different locations within the

store for assistance

2007 - 2009 Johnson Control

Manufacturer

. Inspected car parts before sending to the assembly

line

. Inspected car parts after leaving the assembly line

2006 - 2007 Sun- Pine

Manufacturer

. Packed boxes for shipment after leaving the assembly

line

. Checked labels for accuracy before pasting to bottles

2005-2006 Lowes

Customer Service

. Handled cash transactions for purchases

. Processed returns and exchanges of merchandise

. Directed customers to different locations within the

store for assistance

2001 - 2006 Chevron

Assistant Manager

. Drafted spread sheet application for vendor

information

. Interviewed applicants for available positions

. Inventory of store information

. Scheduled employees for shifts

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