Customer Service Manager
Resume:
Sherry Mattheus
Hale Center, Texas 79041
September 13, 2010
Dear Sir or Madam:
I am applying for the Receptionist position at Johnson and Armel Consulting that was
brought to my attention online at, www. Resumebook360.com. The opportunity presented
to me is very appealing, and I believe that my experience will make me a competitive
candidate for this position.
The key strengths I possess include, but are not limited to, exceptional customer service,
desire for continued excellence, strong communication skills; I am a self-starter, and
eager to learn new things. You will find me to be well-spoken, energetic, confident and
personable. Please see my resume for additional information on my experience.
I’d love to find out more about the position you’re looking to fill. I hope you can see the
potential here for my making a significant contribution to your business and will give me
a call. I can be reached at 806-***-**** or at **********@*******.***. Thank you for
your consideration.
Sincerely,
Sherry Mattheus
Sherry Mattheus
1050 CR 110
Hale Center, Tx 79041
**********@*******.***
__________________
Objective
To obtain a position with a well established organization with a stable environment where I can
maximize my organizational skills and ability to work well with other people.
Experience
2004-2010
Pilot Catastrophe Services- Insurance Adjuster
• Completed insurance claims for mold, personal property and additional living expenses
• Personal Computer, Fax, Copy, and Digital Camera
• Customer Service
2001-2004
Federated Insurance- Office Manager
• Completed commercial property files
• Answered multiple phone lines, set appointments and bookkeeping
• Customer Service
1999-2001
Wells Fargo Bank- Lead Teller
• Completed cash transactions via phone and in person
• Audited bank vault and teller stations
• Balanced ATM machine
1998-1999
Agri Farm Industries-Customer Service
• Weighed grain trucks and worked on grain journals
• Marketed cotton online
• Assisted Manager with bookkeeping
Education
P lainview High School 1970 High School Diploma
Professional License and Training
Vale National National Flood Certification
State Farm Certification I nsurance Regulations &
E thics
Citizen Certification MSB Integriclaim Software Training
Allstate Certification Xactimate Software Training
California Earthquake Authority Certification
References
Professional and personal references upon request
Contact this candidate