Customer Service Sales

Regina Milli

**** ******** ***** . ***********, **** 43082-7476 . 614-***-**** .

*******@*****.***

EDUCATION

Capital University Law School, Columbus, Ohio

Juris Doctor (May 2010)

. Honed highly transferable skills, including written communication, oral

communication, analysis, advocacy, organization, research, strategic and

creative thinking, and problem solving, while further engaging scrupulous

attention to detail.

. Honors: CALI Excellence for the Future Award for receiving the

highest grade in Children, Families, and the State, which was

evaluated based on the quality of writing style, analysis, and

both legal and social science research demonstrated in a series of

papers

Hofstra University School of Law, Hempstead, New York

Completed first year of the J.D. program (August 2006 to May 2007) -

Transferred to Capital

Cornell University, Ithaca, New York

Artium Baccalaureus in Comparative Literature (May 2006)

. Honors: Dean's List

EXPERIENCE

Craig P. Treneff Law Office, Westerville, Ohio

Law Clerk (June 2009 to January 2010)

. Drafted intra-office memoranda, letters and e-mails to clients and

opposing counsel, and various legal documents. Conducted both legal and

non-legal research. Maintained the digital and hard-copy filing systems.

Performed word processing and created spreadsheets. Refined consistent

and exacting attention to detail and the ability to prioritize tasks in a

technology-driven environment with abundant work.

Franklin County Court of Common Pleas, Columbus, Ohio

Intern (May 2009 to July 2009)

. Drafted administrative appeal decisions under the supervision of a

magistrate after conducting legal research and consulting the case

records. Sharpened the ability to cull germane material from voluminous

resources.

Bed Bath & Beyond, Columbus, Ohio

Front-End Supervisor, Customer Service Associate, Cashier (November 2007 to

August 2008)

. Authorized transactions for other front-end personnel, made bank deposits

and kept records at closing, conducted drawer audits, merchandised the

area around the registers, and provided customer service at point of sale

while encouraging additional purchases. Also substituted for personnel

on the floor, educating customers and promoting product lines with a

focus on making sales. Chosen to be active at the district level by

merchandising the health and beauty and fine china departments prior to

their openings at a sister store and by participating in inventory at

eight area stores. Most accurate member of the district's 2008 inventory

team. Effectively managed competing responsibilities to best serve

customers and make sales, both directly and indirectly, by placing the

highest priority on personally addressing customers' needs and tactfully

resolving their concerns, as well as continually assessing and responding

to the needs of other front-end personnel.

Westerville Public Library, Westerville, Ohio

Volunteer - Inventory Assistant (Summer 2005)

. Contributed to management of holdings and provided patrons with

assistance locating references. Demonstrated the capacity to accurately

and efficiently perform regular tasks while immediately handling emergent

duties.

Mid-Ohio Food Bank, Columbus, Ohio

Volunteer - Inventory Assistant (Summer 2005)

. Assisted with preparation of donations for distribution. Operated with

efficiency in an extremely fast-paced environment.

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