ALEXANDRA JENNER

**** *** ** #* - **#* LISLE

ON CANADA, L0M1M0

PH 705-***-**** Fax 705-***-****

abj9bv@r.postjobfree.com / abj9bv@r.postjobfree.com

OBJECTIVE

Seeking telecommuting work in Customer Service, Word Processing, Clerical, Networking, Administration, Data Entry,

Expediting, computer work that can be done from home with my personel computer or in an office enviornment utilizing

my skills to help my employer grow efficently.

PROFILE

• Excellent telephone presence, strong verbal communication skills, and the ability to listen attentively.

• Strong service orientation and commitment to assisting customers using tact and diplomacy.

• Enjoy working with people.

• Extensive experience in office administration services.

• Enthusatic, personable; professional in apperance and manner.

• Reputation for dependability and credibility.

• Take pride in doing a good job and acheving results.

• Excellent telephone communication skills.

• Friendly, courteous and articulate.

HOME OFFICE EQUIPMENT

IBM Compatibale Computer, Pentium II; IBM Compatible Computer, Pentium IV;

All Windows Enviroment with 95, 98, XP, Internet access with Rogers WiFi Rocket Hub,

Vista and Seven; HP 4500, printer, scanner,copier, fax, Acer Notebook

Hewlett Packard psc 750, printer, scanner, copier. And HP G72 Intel Core III. Laptop backup computer

TECHNICAL SKILL

Microsoft Office Professional Suite 2007, Windows Vista, Windows XP, Windows 7, Works Suite 2003, WordPerfect 10,

Quattro Pro, Faxing Software, Windows 95/98, Networking, Internet knowledge, Internet Explorer, Adobe Photoshop 4.0,

Microsoft Outlook 2007, Microsoft Office 97/2000 (Word, Excel, Access, Power Point), Microsoft Publisher, Faxing,

Word Processing with Windows 3.1,, WordPerfect 5.2, and 5.1 Keyboarding, Microsoft Works for Windows with data

entry and spreadsheets, Microsoft Money, Harvard Graphics for Windows, Word Star and Lotus programmes. Telex

Operator, word processing with Xerox and Oliveitti word processors, various copiers and printers, IBM, Xerox and

Oliveitti electric typewriters along with switchboard. French keyboarding skills with WordPerfect 5.1 although I am not

bilingual. Typing speed 60 w.p.m.

EDUCATION AND TRAINING

Bathurst Heights S.S./Toronto Humber College/Toronto

Certificate, Grade 12 completed June 1978 Certificate, upgrading, business courses and basic accounting

completed in May 1982

Independent Freight Sales Agent B2B Cold Calling, Customer Service, Inside Sales Associate Contractor - working

from home, Extensive boolen searches acaquiring contact info with CEO/CFO, Traffic Coordinators, Senior Logistics

Coordinators for rate requests on upcoming shipments, I have shippers I been doing business with for the past five years,

negotiating freight quotes for customers with and arranging shipments with carrriers, adminstrative work, Shipper and

Carrier Agreements/Contracts, Carrier Packages, insurance policies for freight shipments. Assuring paperwork is in order

to process customer shipments. Previous contract with International Transportation Inc for August to September 2012.

Freight Sales Agent, B2B Cold Calling, Customer Service Oct 2011 – July 2012 currently on sick leave position

working from home contract with My Freight Rate.ca, Provide shipping quotes for potential customers, booking

shipments. Marketing company services via internet, fax B2B phone calls and sending rates for upcoming shipments,

customer service, detailed oriented in salesforce database.

Freight Sales Agent, B2B Cold Calling, Customer Service Sept 2010 to July 2011 working from home contract with

Mercury Intlerantional Logistics at www.mercryintl.ca part time. Provide shipping quotes for potential customers.

1

Marketing company services to contacts via email, fax, and follow up phone calls to businesses to aquire rate requests for

upcoming shipments. Generating leads from the interent to market services to new clients.

Freight Sales Agent, B2BCold Calling, Customer Service Sept 2009 – Aug 2010 working from home for North

American Shipper www.northamericanshipper.com contract. Providing quotes for upcoming shipments. Marketing

company services to contacts via email, fax, and follow up phone calls.

B2B Cold Calling, Customer Service June 2009 – July 2009 Group 4 Networks at www.g4ns.com Business to

Business Sales part time from home. Calling businesses from Excel database to book appointments for IT Managers to do

demonstrations for IT Solution Packages for Servers and work stations.

B2B Cold Calling, Customer Service Aug 2008 – April 2009 PCI Services www.epciservices.com 2007 to 2008 part

time work from home calling businesses with IT Managers from Excel Database to ensure they are receiving up to date

It Software and Server up dates to service their clients in the best infurstruce for their business.

B2B Cold Calling, Customer Service Oct 2007 – April 2008 Atticus Interim Management at

http://www.atticuscanada.com Business to Business Sales part time from home on my computer.

Call clients from Lead Master Database provide email, fax, and Canada Post mail with our Professional Introduction

regarding our products and services and detailed updates, uploaded via online client databases. Set callbacks to follow up

with clients to book appointments for our Principal Management Team members providing our services.

Canadian Forces Base Borden

Various contract work from July 1988 – December 1992

Word Processor /Clerk Typist

Word

Word processing with WordPerfect 5.1 from handwritten letters, memorandums, performance checks, routine orders,

course reports, lesson plans, exams, scenarios, graphs, personnel evaluation reports, tables, columns. My exposure to

Windows was when the Adjutant's secretary went on leave for two weeks. My duties included directing incoming calls

and distributing mail to addressed appointments. I completed a recipe book for Base Foods. I helped in creating a

bilingual program for the cadets parade.

INA Systems

Rexdale, Ontario

September 1986 - January 1987

Receptionist/Secretary

Switchboard, Word Processing on IBM PC with Word Star and Lotus 123 software, typing invoices, purchase orders

quotations, general correspondence, itineraries, customs papers, sales reports, accounting statements, cheques, telexing

orders and quotes and filing.

Manpower Temporary Services

Rexdale, Ontario

June 1986 - September 1986

Clerk Typist/Receptionist

Clerical assignments with various companies on a contract basis as well as word processing training.

Full time mother, left previous position on maternity leave 28 May 1985.

Vallance Brown & Co Ltd

Rexdale, Ontario

October 1982 – May 1985

Customer Service/ Typist/Accounts Payable/Expediter/Telex Operator/Switchboard

Excellent Customer Service skills, Managing customer accounts in U.S. and Canada, answering incoming calls, monitored

records for Accounts Payable and approved for payment, telexing orders, typing confirmations and quotes, expediting all

customer orders, issuing debits and credits and filing.

I have been successfully self employed on a part time basis with my dog breeding business since January 1993

(Rottweiler Breed) Our business name with the government of Canada was Jenner’s Breed.. My customer service skills

2

and professional telephone manner generate red more sales for my company. Updating my business information with the

Government of Canada we changed the Company name to Jenner’s .

3

Contact this candidate