Insurance Manager
Resume:
Katrina R. Johnson
cell 409-***-****
Port Neches, TX 77651
abj99n@r.postjobfree.com
Objective: To obtain a meaningful and challenging position that enables me to utilize my skills and allows
for advancement.
Experience:
Baptist Hospital of Southeast Texas March 2009 to Present
Patient Account Representative
Answering all incoming telephone calls via multiline telephone system
Maintain confidentiality of patient accounts
Responsible for posting payments to patient accounts
Knowledge of HMS, On Demand and Microsoft Excel computer programs
Perform various office tasks as needed
Assist all walk in patients concerning their accounts
Receives and distributes all incoming mail
Processes patient financial assistance applications
Excellent track record of attendance
Renaissance Hospital - Groves, TX
Insurance Verification Specialist December 2006 to March
2009
Verify patient’s health insurance
Obtain authorizations for upcoming surgical procedures and admissions
Extensive knowledge of Medicare/Medicaid, Worker's Compensation, in-network and out-
of-network insurance plans
Proficient in B+ computer systems
Perform various office tasks as needed
Maintain confidentiality of patient accounts
Excellent track record of attendance
QA of patient's insurance
Advanced Cardiovascular Specialists, LLP - Beaumont, TX
Business Office Assistant March 2003 to
December 2006
Obtain referrals and verify patient's health insurance
Obtain precertification for various procedures
Knowledge of Medicare/Medicaid, in-network and out-of-network insurance plans
Proficient in C-MEDS, GEMMS, Microsoft Word and Impact MD computer systems
Performed daily shutdowns of the computer system
Performed various office tasks as needed
Maintains confidentiality of patient files
Set up new patient and return patient appointments
Register patients and collect copays and deductibles
Responsible for posting payments and charges to patient accounts
Handled multi-phone line system
Cross-trained in all aspects of all clerical positions throughout ACS
Served as a trainer for new clerical employees
Excellent track record of attendance
Southeast Texas Medical Associates, LLP - Beaumont, TX
Office Technician December 2001 to March 2003
Set up new and established patient appointments
Registration of patients and collecting copays and deductibles
Verify patients insurance prior to being seen
Compiled patient daily visit reports via Microsoft Excel for supervisors and providers
Responsible for checking patients in and having their records ready for their office visit
Supervise co-workers as needed
Handled multi-line telephone system
Cross-trained in all aspects of all clerical positions throughout SETMA
Responsible for posting payments and charges to patient accounts
Excellent track record of attendance
Bashar Alaswad, MD - Beaumont, TX
Receptionist April 2001 to December
2001
Answered all incoming telephone calls via multiline telephone system
Set up new and return patient appointments
Obtain referrals and verify insurance
Served as Office Manager during the manager’s 8-week maternity leave
Weighed and measured all patients prior to being seen
Obtain precertification of procedures
Excellent track record of attendance
Blockbuster Video - Nederland, TX
Cashier January 2000 to March
2001
Contributed to all aspects of renting/selling videotapes, DVD's, etc
Assisted in preparation of new promotional exhibits
Trained new personnel in all aspects involved with the videotape industry
Assisted in maintaining inventory of video tapes, DVD's, etc, on a monthly basis
Education:
Stephen F. Austin High School Port Arthur, TX
High School Diploma 2000
References:
Jacqueline McGee – Business Owner – In Touch Support Services
Barbara Anglin – PBX Coordinator – Renaissance Hospital
Contact this candidate